Senior Culture, Engagement & Recognition Consultant

Metrolinx

1d • Onsite

About The Position

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

In-Office Requirement – HR ONLY: This role is an in‑office position (5 days per week) based at our downtown Toronto location. Our HR team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization. We offer flexibility in start and end times while maintaining core business hours of 9:00 a.m. to 3:00 p.m. for shared availability across HR.

Our Organizational Development & Learning team is expanding. We are looking for one experienced Organizational Effectiveness professional to join us and share their expertise, support and guidance as we work as a team to support the business. Through design and delivery of culture, engagement, and recognition initiatives – including employee engagement surveys - across the organization, as well as partnering with our colleagues across the organization, we are continuously striving to improve the employee experience.

Requirements

• Completion of a university bachelor’s degree.
• Demonstrated years of experience working in large, complex, and rapidly changing organizations.
• Strong project management experience leading complex, cross-functional initiatives, including project planning, execution, risk management, and coordination across HR and business teams.
• Experience with employee engagement survey methodology, design, and implementation.
• Experience designing and implementing employee recognition programs, methodology, and approaches.
• Demonstrated experience designing and delivering practical change approaches, tools, and communications that support leader and employee adoption of new programs, behaviours, or ways of working.
• Ability to navigate ambiguity, shifting priorities, and multiple stakeholders while delivering results.
• Exceptional written and verbal communication skills, with experience producing executive-ready materials (briefing notes, presentations, toolkits) and confidently communicating with senior leaders and diverse employee groups.

Nice To Haves

• Project management certification, change management certification, and corporate event planning experience an asset.

Responsibilities

• Bring subject matter expertise to work collaboratively with HR and business teams to identify, design, and implement culture, engagement, and recognition initiatives that enhance employee experience and organizational performance.
• Prioritize continuous improvement and integrate best practice principles of change management, project management, and employee engagement and recognition.
• Work collaboratively across divisions and partner with human resource business partners to effectively implement culture, engagement, and recognition programs that reinforce organizational values, leadership expectations, and desired behaviours.
• Develop and implement strategies to strengthen employee engagement, recognition, and connection across the organization, supporting a positive, inclusive, and high-performing workplace culture.
• Design and deliver effective project workplans, change management strategies and communications to support awareness, adoption, and sustained use of engagement and recognition programs and initiatives.
• Use data-driven approaches to report on and evaluate the effectiveness and impact of programs and initiatives, employee exit experience, employee recognition and engagement insights.
• Partner with internal stakeholders to create, support, and implement an integrated culture, engagement, and recognition strategy across the employee lifecycle that contributes to Metrolinx being a great place to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees