Senior Content Program Manager

Microsoft • Redmond, WA

5d

About The Position

The Cloud & AI organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Microsoft is one of the largest enterprise service companies in the world.
Microsoft’s Office of the Chief Information Security Officer (OCISO) is building a more intentional, strategic, and unified presence across Microsoft-owned, third party, and executive level security events. We are hiring an Event Manager to be the operational backbone of this work—someone who thrives in ambiguity, enjoys building from scratch, and is equally comfortable rolling up their sleeves and leading complex, executive level programs.
This role will directly shape how OCISO shows up to customers, partners, and the broader security community. You will manage everything from hands on execution of smaller programs to directing agencies and vendors for flagship, global events with senior Microsoft leaders in attendance. This is an opportunity to flex your creativity and take an ownership role.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Requirements

• 5+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR equivalent experience.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations. As a condition of employment, the successful candidate will be required to provide either proof of their country of citizenship or proof of their U.S. permanent residency or other protected status (e.g., under 8 U.S.C. 1324b(a)(3)) for assessment of eligibility to access the export controlled information. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.

Nice To Haves

• Master's Degree in Technical Writing, Technical Communication, Communications, Business, Instructional Design, or related field AND 6+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR Bachelor's Degree in Technical Writing, Technical Communication, Communications, Business, Instructional Design, or related field AND 8+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR equivalent experience.
• 5+ years recent experience with knowledge management and/or digital publishing modalities (e.g., Web, social media, in-product, training).
• 5+ years of experience working in cybersecurity, or enterprise B2B environments with global or multi‑region events.
• 5+ years of experience in event management, or experiential marketing and operational expertise, managing external vendors and agencies.
• 5+ years of experience delivering complex, high visibility events with executive participation operating in fast‑moving, matrixed organization.
• Experience supporting thought leadership, executive forums, or peer‑to‑peer customer events.

Responsibilities

• Plan and execute internal and external OCISO events across a full calendar year, including Microsoft owned events, executive forums, industry conferences, and internal training events.
• Personally manage logistics for smaller and mid sized events (venue sourcing, agendas, registration, run of show, speaker coordination, onsite execution).
• Build repeatable playbooks, timelines, and templates to bring consistency across events while allowing flexibility by tier and audience.
• Lead external vendors (event agencies, production partners, AV, design) for larger Tier 1 and Tier 2 programs.
• Clearly define scope, timelines, and success criteria; keep vendors accountable while maintaining partnerships.
• Support events led by senior OCISO leaders, including partnering with their Chiefs of Staff, Communications Directors and more.
• Anticipate executive needs: tight agendas, polished experiences, clear objectives, and zero drama execution.
• Prepare concise exec briefings, run of show documents, and post event readouts.
• Operate within a centralized Center of Excellence within OCISO, coordinating with Marketing, PR, and other security teams.
• Apply event tiering, funding, and staffing criteria consistently while evaluating new events and adapting to changes in priorities.
• Partner closely with communications and content owners to ensure all public facing content follows governance and security review requirements.
• Track outcomes and signals of success (qualitative and quantitative) aligned to event goals—executive engagement, customer feedback, narrative reinforcement.
• Capture learnings and continuously refine processes, formats, and vendor approaches over time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees