Senior Consultant - Workfront Technical Administrator & Support

Cognizant Technology Solutions•New York, NY

3d•Hybrid

About The Position

As a Senior Workfront Technical Administrator & Support Specialist, you will make an impact by leading the configuration, administration, and optimization of Adobe Workfront solutions for enterprise workflow management. You will serve as the primary technical authority for Workfront, ensuring seamless integration, adoption, and performance across the organization.

Requirements

5+ years of experience in Workfront configuration, implementation, and administration.
Minimum 2+ years as a Workfront System Administrator or consultant.
Expertise in designing and optimizing complex business processes within Workfront.
Hands-on experience with integrations and system architecture, including Workfront Fusion.
Strong background in configuration and architecture for marketing or growth-focused projects.
Ability to work full-time in a hybrid model in NYC.

Nice To Haves

Preferred: Adobe Certified Expert - Workfront Core Developer and Workfront Fusion Developer.
Adobe Fusion Certification highly desirable.
Experience with Adobe AEM, GenStudio, Firefly, or other Adobe Experience Cloud products is a plus.
Strong leadership and communication skills to manage stakeholders and technical teams.
Ability to navigate complex organizational structures and deliver effective technical solutions.
Analytical and problem-solving skills with insight into transformation architecture and best practices.
Commercial acumen and ability to identify opportunities for value creation.

Responsibilities

Design, build, and configure scalable Workfront functionality including custom forms, templates, dashboards, approval processes, and layout templates.
Define and implement best practices for Workfront configuration and enterprise workflow management.
Lead user acceptance testing (UAT), troubleshoot issues, and provide technical support and training.
Manage integrations between Workfront and other enterprise systems using Adobe Workfront Fusion or similar platforms.
Utilize APIs and automation tools to streamline processes and enhance system efficiency.
Conduct discovery sessions, gather complex business requirements, and translate them into technical solutions aligned with organizational goals.
Provide thought leadership on leveraging advanced capabilities, including AI tools, within Workfront.
Act as the go-to technical and business authority for Workfront, offering both immediate support and strategic advice.