Senior Consultant- Program Management

Turner & Townsend•Tampa, FL

About The Position

Turner & Townsend are seeking an experienced Program Management Office (PMO) Senior Consultant within our Program and Portfolio Management service line. The role will be focused within our Real Estate sector – the ideal candidate will have experience across multi sectors and have transferrable skills.

Requirements

5-10 Years’ experience in program management, construction management or Audit and Compliance.
Bachelors’ degree in Construction Management, Engineering, or similar degree.
Strong communication and leadership skills.
Attention to detail in service delivery, communications, and ways of working with others
Demonstrably excellent analytic and communication skills
Commercial awareness including the ability to articulate business decisions within the wider context and market trends
Confident leading alone and working as part of a team, with ability to flex according to the needs of the program
A desire to grow and develop roles into more senior opportunities
Business development experience, in the context of identifying opportunities with existing as well as new clients
Competent user of data management software (for example Excel) and systems for data cleansing, management, analytics, and quality assurance
Possess an approach to working that covers delivery of tasks and effective stakeholder engagement
Flexible schedule to reflect the needs of the Client
Self-motivated and dependable. Must have the ability to prioritize workload and be organizationally astute.
Demonstrate experience communicating and managing with multiple internal and external stakeholders such as design teams, client corporate real estate teams and contractors.
Demonstrate the ability to successfully complete and present program reports to Clients and articulate progress, change, key risks, issues and critical factors in a concise manner.

Nice To Haves

Leadership experience in the conception, development and implementation of large programs would be beneficial

Responsibilities

Responsible for the development of the defined programs strategic business case - covering all projects or programs within execution and delivery scope.
Responsible for the definition and the fulfillment of benefits, objectives, and the realization of success criteria - aligned to the approved strategic business case.
Responsible for gathering and recording of the execution and delivery scope requirements - documented in an overall program charter or execution plan.
Responsible for documenting lean, established methods, processes and procedures are used for managing projects and programs throughout a life cycle, seeing them through to implementation
Responsible to produce and maintain the overall program framework / playbook – the document is inclusive of the program execution plan and delivery methodology.
Responsible for maintaining tools and templates aligned to the agreed program execution plan and delivery methodology.
Responsible for identifying strategic portfolio and program stakeholders, maintaining communication, influencing stakeholder involvement, and obtaining input as required.
Responsible for analyzing program risk and opportunities trend and their respective cost and schedule impact.
Responsible for defining an overall approach to continuous improvements incorporating strategic objectives and alignment with defined benefits and targets.
Support the day-to-day operational management duties of the team, as part of the leadership team you will be required to support the achievement of our strategic goals
Act as or support the commission leads on our programs including managing client relations and commercial contractual arrangements
Support the development of program processes and systems that enable efficient data collection, management, and benchmarking
Ensure compliance to company compliance rules on all projects managed by third party Project Managers
Design and undertake training sessions and produce materials on new processes, changes and efficiencies
Prepare monthly and ad hoc reports on governance performance for a variety of audiences.
Champion service quality in everything we do
Lead and motivate others to deliver excellent client service
Support business development activities with new and existing clients, including bid writing
Act as the key, day to day client interface, ensuring that client objectives are met through the delivery of our service
Coach and mentor staff, assisting them to achieve professional designations and career growth objectives.
Understanding, identifying, and developing cross-divisional ideas into value opportunities.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.