Senior Consultant - Group Benefits Consulting

Infosys•Chicago, MA

About The Position

Senior Consultant, Employee Benefits, Group/Voluntary/Worksite/Supplemental Benefits, North America The applicant should have experience in advising Employee Benefits Insurers client executives, both business and IT, and experience leading teams for digital transformation, platform modernization programs, product development and internal/external consulting engagements. Applicants should have some of the following experiences in the P&C industry: Employee Benefits insurance Product experience: Life Insurance, Disability, Wellness, Accident, Critical Illness, PFML, Hospital Indemnity, HSA, etc. Functional Areas – Product Development, Marketing, Sales & Distribution, Underwriting, Customer Onboarding, Billing, Claims, etc. Experience to latest trends and disruptive innovations in Insurance space like Wellness products, AI & Automation, etc. Digital transformation programs or modernization programs. Platform implementations, legacy transformation, and digitization of services across the Employee Benefits value chain. Business operations in problem identification, analysis, and recommendation – analysis of current state, root cause analysis, developing insights, identifying solutions, and designing future state. Employee Benefits platforms like Vitech, EIS, Majesco, Fineos, etc. Other Qualifications Bachelor’s degree or foreign equivalent required. MBA or equivalent advanced degree, Industry-related certification preferred. Minimum of 3 to 10 years of relevant work experience with experience in comparable consulting services. Strategic mindset and the ability to lead and develop other team members. Multitask, engage with stakeholders, plan effectively, and consistently achieve operational goals. Excellent relationship-building abilities. Ability to collaborate with resources in global delivery model Experience in leading programs using Agile and/or hybrid methodologies. Additional Consulting Responsibilities Client Relationship and Development: Leads team interactions with clients, including clients at senior levels. Anticipates and proactively addresses client’s needs. Earns client’s respect and appreciation. Client Delivery: Leads client delivery teams. Manages projects and drives projects to completion. Value and Expertise: Establishes focus area and concentrates deployment and delivery in that area. Establishes track record in focus area. Begins to contribute thought leadership and IP in focus area. People Development and Learning: Mentors and develops consultants on delivery teams. Ensures team members have skills needed to execute and deepen their expertise while on the project. Has counselees and meets them regularly. Helps them understand strengths and weaknesses, set realistic targets, and establish development plans that balance firm needs and personal aspirations. Consulting Behaviours: Develops focus area or specialization. Builds personal brand. Leads and mentors others. Cares about development of junior consultants and invests in their progression. Grows Infosys network outside of Consulting. Leverages relationships with CSG and other delivery units to enhance client solutions and identify new opportunities for Consulting work. Reads situations and adjusts personal approach accordingly. Adopts behavior and language appropriate to the situation, to stay effective in different environments. Stays abreast of market developments in practice or discipline. Identifies threats and opportunities and positions to meet them; proactively learns new skills and abilities to stay relevant. Leadership and Firm Development: Leads delivery teams effectively, providing direction, guidance, motivation, course correction, and air cover as appropriate. Supports development of innovative thinking. Understands the Infosys Consulting business drivers and KPIs needed to build an effective and successful business. Represents Infosys through appropriate application of Infosys' sales and marketing materials/publications (service offerings, blog posts, etc.). Plays a key role in practice or firm-building activities. Takes bottom-line responsibility for firm building deliverables or activities. Sales: Supports Associate Partners and Partners in pursuit and proposal work. Identifies opportunities from client work and relationships; raises them to appropriate Associate Partner or Partner for action. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Requirements

Experience in advising Employee Benefits Insurers client executives, both business and IT, and experience leading teams for digital transformation, platform modernization programs, product development and internal/external consulting engagements.
Employee Benefits insurance Product experience: Life Insurance, Disability, Wellness, Accident, Critical Illness, PFML, Hospital Indemnity, HSA, etc.
Functional Areas – Product Development, Marketing, Sales & Distribution, Underwriting, Customer Onboarding, Billing, Claims, etc.
Experience to latest trends and disruptive innovations in Insurance space like Wellness products, AI & Automation, etc.
Digital transformation programs or modernization programs.
Platform implementations, legacy transformation, and digitization of services across the Employee Benefits value chain.
Business operations in problem identification, analysis, and recommendation – analysis of current state, root cause analysis, developing insights, identifying solutions, and designing future state.
Employee Benefits platforms like Vitech, EIS, Majesco, Fineos, etc.
Bachelor’s degree or foreign equivalent required.
Minimum of 3 to 10 years of relevant work experience with experience in comparable consulting services.
Strategic mindset and the ability to lead and develop other team members.
Multitask, engage with stakeholders, plan effectively, and consistently achieve operational goals.
Excellent relationship-building abilities.
Ability to collaborate with resources in global delivery model
Experience in leading programs using Agile and/or hybrid methodologies.

Nice To Haves

MBA or equivalent advanced degree, Industry-related certification preferred.

Responsibilities

Leads team interactions with clients, including clients at senior levels.
Anticipates and proactively addresses client’s needs.
Earns client’s respect and appreciation.
Leads client delivery teams.
Manages projects and drives projects to completion.
Establishes focus area and concentrates deployment and delivery in that area.
Establishes track record in focus area.
Begins to contribute thought leadership and IP in focus area.
Mentors and develops consultants on delivery teams.
Ensures team members have skills needed to execute and deepen their expertise while on the project.
Has counselees and meets them regularly.
Helps them understand strengths and weaknesses, set realistic targets, and establish development plans that balance firm needs and personal aspirations.
Develops focus area or specialization.
Builds personal brand.
Leads and mentors others.
Cares about development of junior consultants and invests in their progression.
Grows Infosys network outside of Consulting.
Leverages relationships with CSG and other delivery units to enhance client solutions and identify new opportunities for Consulting work.
Reads situations and adjusts personal approach accordingly.
Adopts behavior and language appropriate to the situation, to stay effective in different environments.
Stays abreast of market developments in practice or discipline.
Identifies threats and opportunities and positions to meet them; proactively learns new skills and abilities to stay relevant.
Leads delivery teams effectively, providing direction, guidance, motivation, course correction, and air cover as appropriate.
Supports development of innovative thinking.
Understands the Infosys Consulting business drivers and KPIs needed to build an effective and successful business.
Represents Infosys through appropriate application of Infosys' sales and marketing materials/publications (service offerings, blog posts, etc.).
Plays a key role in practice or firm-building activities.
Takes bottom-line responsibility for firm building deliverables or activities.
Supports Associate Partners and Partners in pursuit and proposal work.
Identifies opportunities from client work and relationships; raises them to appropriate Associate Partner or Partner for action.