About The Position
This role is a hands-on opportunity for an experienced Business/Data Analyst to drive the implementation of a Hummingbird Case Management platform in a financial crime and compliance environment. You will collaborate with cross-functional teams to translate complex business requirements into scalable technical solutions, while ensuring regulatory compliance across AML, Fraud, and Investigations workflows. The position requires strong analytical and problem-solving skills to support end-to-end case management processes, from requirements gathering to go-live support. You will also engage in data mapping, workflow design, UAT, and post-production stabilization. The role combines technical expertise, process optimization, and stakeholder management, delivering high-impact solutions that enhance operational efficiency. This environment rewards proactive thinking, attention to detail, and strong communication skills.
Requirements
- 5â8+ years of experience as a Business Analyst or Data Analyst in financial services.
- Experience with case management systems; Hummingbird experience is strongly preferred.
- Strong understanding of AML, Fraud, and Financial Crime operational workflows.
- Hands-on experience writing requirements, user stories, and process maps.
- Competency with SQL, data validation, and data mapping.
- Excellent communication and collaboration skills, able to work effectively with cross-functional stakeholders.
- Strong analytical, problem-solving, and documentation abilities.
Responsibilities
- Lead requirements gathering and workflow design for Hummingbird Case Management implementation, including case types, queues, and user roles.
- Document current-state and future-state processes for AML, Fraud, Alerts, Investigations, and SAR workflows.
- Partner with Compliance, Product, Technology, and Operations teams to define functional and non-functional requirements.
- Conduct gap analysis, impact assessments, and data validation throughout implementation phases.
- Support configuration of case types, routing rules, escalations, audit trails, and workflow automation.
- Develop detailed BRDs, FRDs, user stories, acceptance criteria, and process flows.
- Collaborate with technical teams on data integration, ETL requirements, and API-level data consumption.
- Perform UAT planning, test case development, execution, and defect triage.
- Provide go-live support, training documentation, and post-production stabilization.
Benefits
- Competitive compensation package with performance-based bonus opportunities.
- Comprehensive healthcare benefits, including medical, dental, and vision coverage.
- 401(k) retirement plan with company match.
- Flexible work environment with remote options and flexible time off.
- Professional development opportunities and training support.
- Inclusive, supportive culture that values collaboration, diversity, and employee growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
