Senior Consultant – Business/Data Analyst (Hummingbird Case Management)

Matrix Global

About The Position

We are seeking a highly skilled Business/Data Analyst to support the implementation of the Hummingbird Case Management Platform within our Financial Crime & Compliance environment. The ideal candidate has strong experience translating business requirements into scalable technical solutions and supporting end-to-end case management workflows.

Requirements

5–8+ years of experience as a Business Analyst or Data Analyst in financial services.
Experience with case management systems; Hummingbird experience strongly preferred.
Strong understanding of AML, Fraud, and Financial Crime operational workflows.
Hands-on experience writing requirements, user stories, and process maps.
Competency with SQL, data validation, and data mapping.
Excellent communication skills and ability to work with cross-functional stakeholders.

Responsibilities

Lead requirements gathering for the Hummingbird Case Management implementation, including workflow design, data mapping, case types, queues, and user roles.
Document current-state and future-state processes across AML, Fraud, Alerts, Investigations, and SAR workflows.
Partner with Compliance, Product, Technology, and Operations teams to define functional and non-functional requirements.
Conduct gap analysis, impact assessments, and data validation throughout implementation phases.
Support configuration of case types, routing rules, escalations, audit trails, and workflow automation.
Develop detailed BRDs, FRDs, user stories, acceptance criteria, and process flows.
Collaborate with technical teams on data integration, ETL requirements, and API-level data consumption.
Perform UAT planning, test case development, test execution, and defect triage.
Ensure compliance with regulatory expectations and best practices in AML Investigations and Case Management.
Provide go-live support, training documentation, and post-production stabilization.