Senior Conference Services Manager
About The Position
San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful renovated pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Senior Conference Services Manager to our Mission Bay Family. Our resort has over 45,000 square feet of newly renovated, flexible meeting space, with a superb bay-front location for our catering business. As a Senior Conference Service Manager you will have the opportunity to create memorable experiences for our guests. This role acts as a liaison between client, national sales and the hotel to provide execution and supervision of meeting banquet functions and hotel room blocks. The Senior Conference Services Manager provides detailed event orders, resumes and diagrams for groups as well as managing group billing and room blocks. This role will provide stellar service for maximum re-booking achievement and up-sell for profitability and memorable experiences. This is a highly visible role in which you directly impact the guests visit and have the ability to create memories that will last a lifetime!
Requirements
- Two or more years of CCS experience in Hospitality preferred
- Organizational skills, manage multiple tasks simultaneously, and prioritize effectively
- Customer Service Orientated focus on providing exceptional customer service, anticipating client needs, and ensuring satisfaction.
- Menu Planning and Food Knowledge, ability to plan menus, and ensure quality and presentation standards are met.
- Problem-Solving Skills
- Flexibility and Adaptability
- Vendor Management
- Proficient knowledge of computer applications, Delphi preferred
- Refined verbal and written communication skills
- Ability to innovate and offer unique catering solutions that meet the specific needs and preferences of clients
- Strong time management skills and proven demonstration of grace under pressure
- Flexible schedule availability
Benefits
- A comprehensive Health Benefits Package to include Medical/Dental/Vison
- Supplemental benefits to select from such as Short-term Disability, Life Insurance, Hospital Indemnity. Pet Insurance
- 401K Plan with Employer Match
- Cell Phone allowance
- Bonus Incentive Plan
- Onsite Complimentary Parking
- Free Meal in EDR
- Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts
- Career growth opportunities within Noble House Hotels and Resorts and recognition programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
