Conference Services Manager

AccorHotel • Los Angeles, CA

13h • $77,000 - $89,000

About The Position

The Conference Services Manager is responsible for coordinating and executing all aspects of Group conferences, meetings, and events hosted at the hotel. Once Group contracts have been fully executed, the CSM will then work closely with clients, hotel staff, and vendors to ensure the seamless execution of events while maintaining high standards of service and hospitality.

Requirements

• Minimum 3 years of experience in hotel Conference Services/Catering/Sales.
• Delphi, Opera/hotel PMS, Cvent Event Diagramming, Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent organization and time management skills
• Detailed-oriented professional with solid multi-tasking ability
• Must be legally eligible to work in the United States.

Responsibilities

• Serve as the liaison between Accounting, Reservations, Front Desk, Banquets, and all other Operations teams to ensure good communication and overall execution of Group events.
• Create BEOs and Resumes/Recaps for groups.
• Onsite management of all aspects of service execution related to Group events.
• Menu customization
• Group guest room pick up management
• Checking for billing accuracy
• Vendor management
• Audio/visual management
• Overall quality assurance

Benefits

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance (Medical/Dental/Vision)
• Paid Holidays
• Life insurance
• Long-term disability
• Paid time off
• Parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed