Senior Compliance Officer

Mine (formerly Fizz)•New York, NY

1d•Hybrid

About The Position

You'll be a key player on Mine's compliance team, helping us build and scale our compliance program as we grow. Reporting directly to our General Counsel, you'll own major pieces of our compliance operations—from customer due diligence and transaction monitoring to regulatory filings and marketing reviews. You'll work cross-functionally with our customer support and marketing teams, and externally with bank partners and vendors, to ensure we're meeting all regulatory requirements without sacrificing speed. We need someone who's detail-obsessed, strategically minded, and thrives in the organized chaos of a fast-growing fintech.

Responsibilities

Oversee and optimize our automated CDD systems and agent review processes
Lead identity verification, risk assessment, and fraud detection efforts
Own and continuously improve our CDD/KYC/CIP policies and procedures
Manage our transaction monitoring program and investigate high-risk alerts
Lead documentation and preparation of Suspicious Activity Reports (SARs) for our bank partner
Drive improvements to our transaction monitoring rules and fraud-prevention controls
Own our AML/BSA compliance framework and keep it battle-ready
Maintain compliance documentation for our full product suite and coordinate updates with our partner bank
Lead preparation of regulatory reports and manage relationships with FDIC-insured bank partners
Own recurring compliance deliverables (monthly, quarterly, annual) including: Complaints and disputes Testing & monitoring reports AML/BSA reporting CMS documentation
Lead compliance reviews for new products and feature expansions
Stay ahead of fintech regulatory developments and proactively adapt our program
Manage internal and external audit processes
Oversee the customer support function from a compliance perspective
Serve as the go-to reviewer for compliance escalations
Manage FCRA disputes and BBB/CFPB complaints, including documentation and partner coordination
Review and approve all marketing materials for regulatory compliance
Manage marketing approval processes with bank partners
With the GC, help manage our state licensing program end-to-end
With the GC, manage filings, renewals, and regulator relationships during examinations and audits
Own and continuously optimize our KYC and transaction monitoring systems
Ensure our tech stack scales with our growth while maintaining compliance