Senior Complex Claims Specialist - Professional Liability

The Jonus Group•Chicago, IL

30d•$125,000 - $160,000•Hybrid

About The Position

Seeking a highly skilled and experienced Senior Complex Claims Specialist to join a dynamic and innovative Claims team. This role involves managing high-severity primary Professional Lines claims, including Miscellaneous Professional Liability, A&E, Allied Health, and Media claims, from inception to resolution. The successful candidate will play a pivotal role in shaping insurance products, collaborating with business leaders, and providing technical support to the claims team. This is a hybrid position requiring in-office presence two days per week.

Requirements

Minimum of 10 years of experience in Professional Liability and/or Specialty claims handling.
Bachelor’s degree required; JD from an ABA-accredited law school is preferred.
Proven ability to manage high-severity claims and achieve positive outcomes through investigation, negotiation, and litigation.
Expert knowledge of Professional Liability coverage and litigation processes.
Strong analytical, verbal, and written communication skills.
Demonstrated ability to mentor and train team members.
Ability to work effectively in a fast-paced and dynamic environment.
Must obtain adjuster licensing within 90 days of employment.

Nice To Haves

JD from an ABA-accredited law school is preferred.

Responsibilities

Manage high-severity Professional Liability claims, including investigation, negotiation, and resolution.
Draft complex technical coverage analyses and correspondence.
Act as a subject matter expert within the claims team.
Model best practices for litigation and ensure file integrity.
Utilize alternative dispute resolution methods and identify cases for trial when necessary.
Identify and address emerging exposures and claims trends.
Collaborate with internal and external stakeholders, including underwriters, legal counsel, and external experts.
Mentor and provide training to team members, contributing to their professional development.
Develop and deliver training content for claims teams and underwriters.
Maintain accurate and compliant documentation of claim files.