The Community Health Worker (CHW) is a member of the community trained to work with clients to provide advocacy, education and direct connections to clinical and social supports as well as build community capacity. The worker should be someone knowledgeable of the community culture and languages spoken with a goal of providing accurate health and wellness based information as well as connection to social service community-based organizations in an effort to reduce identified disparities and improve health outcomes. The CHW ensures accurate and updated information is provided to clients and works to directly connect individuals to community services and resources. CHW works in partnership with the HCPC team to promote and recruit clients and coordinate care using evidence-based care coordination model and HCPC workflows. Client recruitment may occur through clinical partners, community-based organizations, faith based organizations, and at attending public community outreach events. CHW provides advocacy and coordination for clients to clinical and non-clinical service providers, conducts client home visits and assessments, identifies clients’ needs and priorities, coordinates transportation and access to basic needs, confirms attendance at clinical visits, and may accompany clients to appointments as appropriate. The client specific plan for the CHW is developed in conjunction with referrals and based on evidenced base practices.
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Career Level
Senior
Education Level
Associate degree