Senior Commissioning Engineer -PG

Cummins

5d • Onsite

About The Position

We are looking for a talented Senior Commissioning Engineer - PG to join our team in Service in Dallas, TX. In this role, you will make an impact in the following ways: Accelerate Complex Repairs By formulating and directing intricate repair plans, you'll reduce downtime and improve customer satisfaction, especially in challenging warranty and non-warranty cases. Enhance Diagnostic Accuracy Your expertise in diagnosing hard-to-identify issues ensures faster resolution and minimizes repeat service visits, saving time and resources. Drive Escalation Efficiency Managing and improving the escalation process helps streamline support workflows and ensures timely intervention from higher-level experts when needed. Empower Technicians Through Mentorship Coaching and mentoring technicians boosts their confidence and technical capabilities, strengthening the overall service network. Strengthen Product Knowledge Across the Region By distributing technical communications and staying updated on current and new products, you'll ensure your region is well-informed and prepared. Promote Service Programs to Boost Revenue Advocating for Cummins service capabilities and programs helps increase adoption, driving sales and reinforcing brand loyalty. Improve Field Reliability Through Investigations Investigating product issues at customer or dealer locations allows you to identify root causes and contribute to long-term product improvements. Document Insights for Continuous Improvement Clear and concise documentation of diagnostics and repairs feeds into knowledge databases, helping others learn from your expertise and improving future service outcomes.
We are looking for a talented Senior Commissioning Engineer - Power Generation to join our team specializing in Service for our Distribution Business Segment. Resides in South / Southeastern United States, Dallas, TX area preferred. In this role, you will make an impact in the following ways: Develop work plans and provide on-site commissioning leadership for large scale complex power generation paralleling and high voltage system projects Review complex project specifications and technical information Provide technical support to Technicians, Commissioning Engineers, and Sales Teams Understand customer requirements and work to satisfy requirements Engage appropriate organization resources to accomplish commissioning objectives and technical issues resolution

Requirements

• College, university, or equivalent degree in a relevant discipline or relevant experience equivalent required.
• Intermediate level of relevant work experience required.
• Minimum 5 years on-site work experience in the power generation industry
• 5+ years of experience in Power Gen and paralleling is a MUST
• Paralleling Switchgear Systems troubleshooting experience
• Communication - organize and lead calls/meetings, effectively communicate verbally and via various technology based means

Nice To Haves

• Prior experience in a technical role is preferred.
• Formal Education is optional
• Electronics, data network, and/or PLC experience

Responsibilities

• Strong Collaboration Skills Build partnerships across teams and with customers to solve complex service issues and drive shared goals.
• Effective Communication Abilities Tailor your messaging for technicians, customers, and internal stakeholders to ensure clarity and alignment on diagnostics, repairs, and service programs.
• Customer-Centric Mindset Prioritize customer needs by delivering reliable, timely, and high-quality technical support that strengthens relationships and trust.
• Advanced Problem-Solving Capabilities Navigate complex and sometimes contradictory information to diagnose issues accurately and formulate effective repair plans.
• Continuous Learning Attitude Embrace nimble learning by experimenting with new tools and approaches, and using both successes and failures to improve your technical acumen.
• Resourcefulness in Action Efficiently deploy tools, people, and information to resolve service events while minimizing cost and maximizing impact.
• Technical Proficiency with Tools and Systems Master diagnostic applications and electronic service tools to troubleshoot, validate repairs, and document outcomes in business systems.
• Strategic Service Network Insight Apply knowledge of service capability, capacity, and coverage to ensure consistent service delivery and identify opportunities for network improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees