Commercial Loan Officer - Senior Department: Business Services Reports To: Assistant Vice President Business Services FLSA: Exempt Date last updated : 01/22/2026 Summary To proactively originate, manage, and supervise commercial account relationships with overall objective of increasing and maintaining asset quality by developing new and existing business relationships. Work to identify and align new and existing loan members with additional products and services. Originate, Service and find Participants for Commercial participation loans. Responsible for performing all related work responsibilities consistent with the Business Loan/Deposit Policy, Lending Procedures, and compliance requirements of the Credit Union. Essential Duties and Responsibilities include the following. Other duties may be assigned. Develops, establishes and maintains business relationships with new and existing members and future potential business members. Assists in the development and expansion efforts relating to the dept. Actively prospects for new business members. Outside contacts are key and fostering sound relationships with companies and individuals is necessary. Requires ability to influence and/or sell credit union services. Actively engages in Business Development activities targeting existing and potential future business members. Consistently manages and builds personal and professional network of key stakeholders. Position required to solicit new business and grow their loan portfolio member base. Build relationships from referral leads and other sources. Responsible for assisting with servicing of overall commercial loan portfolio in addition to managing and servicing individual portfolio of loans. Assist members with the loan application process to ensure completeness of information. Gather background information on members applying for new business loans including rewrites or refinances. Determines business financial service needs and are responsible for selling & cross-selling credit union services and products. Utilize existing networking to identify and suggest other financial institutions and investors to build a network of potential participants for Levo’s Participation program. Service and answer all questions from participants and maintain relationships with other lenders. Provides feedback and makes suggestions to leadership concerning Business department policy and procedures. Assist with daily functions of the business department and staff in the AVP of Business Services absence. Answer questions related to business loans and account activity. Determines members' business and personal financial services needs and is responsible for cross-selling of credit union’s services and products. Will complete more complex underwriting within the department. establish and negotiate terms under which credit will be extended including costs, repayment terms, and collateral requirements. Work with support resources including Credit Analyst and AVP Business Services to structure, analyze, and document loan packages and credit recommendations. Ensure that sound analysis and lending procedures are followed. Act in compliance with Business Lending and Business Account Policies and Guidelines at all times. Ensure Regulatory Compliance is followed in all areas of work. Identify, document and thoroughly understand any potential exceptions to policy or procedures. Ensure timely and accurate Annual loan reviews in accordance with established policies and procedures. Evaluate the information provided by the business borrower. Assist members, when possible, on business management and financial matters. Responsible for ensuring the timely receipt of financial statements, tax returns and fulfillment of tickler items. Approve or deny loan applications within established parameters. Present all loan requests outside lending authority to the AVP Business Services or Member Business Lending Committee as appropriate. Explain reasons for denial and explore options for members when loans are denied. Verify the accuracy of business loan amounts and repayment terms on approved loan applications. Process commercial loan files including reviewing loan documents, obtaining title insurance, appraisals, appraisal reviews, inspections, flood paperwork, filing lien documents and preparing loan files for closing. Responsible for the execution of required loan and collateral documentation according to loan type and structure. Accountable to close and document funding instructions for new and renewed loan transactions. Monitors loan portfolio for loss and works to remediate troubled credits. Accountable for the loan payment performance and collection activity for outstanding credit of existing members. Answers questions related to business loans and account activity. Resolves complaints & issues from members and non-members in a professional manner. Establishing and maintaining business deposit accounts and related deposit products including, but not limited to, Payroll Services, Merchant Servies, Merchant Capture, etc. Attends meetings in the community to develop new business prospects. Support the credit union’s community involvement program. Community involvement is strongly encouraged. Participate in developmental training programs and pursue a personal development plan. Acting support for the Business Services Department and all business members, including departmental reporting activities in the absence of a CLO or Credit analyst. Work as a team with departmental counterparts on planning and implementing assigned projects and products.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
51-100 employees