Senior Commercial Counsel

Freshworks•San Mateo, CA

12d•$161,000 - $200,000•Hybrid

About The Position

At Freshworks, we build software that helps businesses deliver exceptional customer and employee experiences. As we continue to grow across North America, we're looking for a Senior Commercial Counsel who wants to play a strategic role in how deals get done. This isn't a role where legal simply reviews contracts at the end of the process. You'll sit at the table with Sales, Channels, Customer Success, Finance, and Operations leaders, helping shape deals, guide risk decisions, and build scalable contracting processes for a fast-growing SaaS business. You'll join a highly collaborative global legal team, report directly to the VP of Legal, and have the opportunity to influence both deal strategy and how legal supports the business as we scale. If you're a commercial attorney who enjoys solving complex deal challenges, partnering with the business, and building smarter ways to contract, this role offers real impact.

Requirements

8+ years of experience as a transactional attorney
Background in SaaS or technology transactions, either in-house or at a leading law firm
Deep experience negotiating enterprise SaaS agreements and commercial contracts
Familiarity with channel partnerships, vendor agreements, DPAs, and services agreements
Strong ability to translate legal risk into clear business guidance
Comfortable operating in a fast-moving, high-growth environment
Known for being a collaborative, solutions-oriented partner
JD from an accredited U.S. law school and active license (or eligibility) to practice law in California

Responsibilities

Drive Strategic Deals
Negotiating enterprise SaaS agreements
Structuring channel, reseller, and marketplace partnerships
Supporting strategic, high-value deals
Advising on professional services, vendor, and data protection agreements
Be a True Partner to the Business
Advising on deal structure and risk tradeoffs
Helping teams navigate non-standard or complex contract terms
Providing clear, practical guidance that enables speed without sacrificing good judgment
Build Scalable Contracting
Improve templates, playbooks, and negotiation frameworks
Partner with Deal Desk and Operations to streamline deal execution
Identify ways to reduce friction and speed up contracting across North America
Collaborate Across a Global Legal Team
Provide Practical Risk Guidance
Advising on issues across: Commercial contracting, Intellectual property, Data privacy and security considerations