About The Position
The Customer Experience and Success (CE&S) organization at Microsoft, with over 45,000 employees and partners, aims to empower customers and partners to accelerate business value through differentiated experiences leveraging Microsoft's products and services. CE&S is responsible for all services including consulting, customer success, and support across Microsoft's portfolio. This role is for a Senior Cloud Solutions Architect within Microsoft's Partner Solutions Architecture (PSA) team, focusing on driving partner-led AI adoption. The architect will enable partners to design, build, and scale responsible AI-powered solutions on Microsoft Cloud and AI platforms, helping them translate AI capabilities into secure, scalable, and outcome-based offerings like agentic solutions, copilots, and AI-powered applications. These solutions should integrate with customer and partner data, business processes, and existing systems, aligning with measurable business impact. The AI-focused PSA acts as the technical AI authority for partners, providing guidance on solution architecture, extensibility, governance, and readiness to deliver differentiated business outcomes using Microsoft’s AI platform. This role is crucial as AI rapidly transforms how customers build software and run businesses, positioning the architect at the center of Microsoft’s partner-led AI scale strategy. The role helps partners transition from experimentation to production, from demos to durable offerings, and from technology delivery to measurable business impact, thereby accelerating customer success and Microsoft AI adoption at scale.
Requirements
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field
- 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- Authorization to work in the United States that does not now or in the future require employer sponsorship
Nice To Haves
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
- 4+ years experience working in a customer-facing role (e.g., internal and/or external)
- 4+ years experience working on technical projects
- Microsoft certifications in Artificial Intelligence and Business Applications are highly valued
Responsibilities
- Enable partners to design and build AI, agentic, and copilot‑based solutions using Microsoft AI platforms
- Provide architecture guidance, best practices, and hands‑on technical enablement across AI workloads
- Help partners address gaps in solution design, readiness, governance, security, and Responsible AI
- Support the evolution from traditional applications to AI‑driven, agent‑based, and conversational experiences
- Guide partners in creating repeatable, transactable, outcome‑based AI offerings, not one‑off projects
Benefits
- Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
