Senior Cloud Engineering Manager
About The Position
We specialize in modern ITOM & DevOps ServiceNow delivery, and implementations & integrations for Datadog. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across organizations of all sizes. This role exposes you to a wide variety of client environments across all cloud providers, on premise deployments and everything in between. If the idea of driving best practices in the observability/SRE space to provide direct business impact excites you then this is the role for you! This role will be based in our Boston office, with an expectation of coming into the office Tuesday-Thursday each week.
Requirements
- Bachelor’s degree or equivalent practical experience in Computer Science or a related field
- Strong systems administration experience with Linux/Unix in cloud and/or on-prem environments
- Experience managing technical project teams while contributing as an individual engineer
- Ability to balance multiple concurrent projects and lead technical execution
- Strong problem-solving skills and a self-driven approach to learning new technologies
- Experience with modern observability platforms and scripting/programming languages (Datadog, Python, Go, shell, PowerShell a plus)
- Willingness to work from our Boston office three days a week (Tuesday–Thursday)
Responsibilities
- Serve as a technical manager and player-coach, leading project teams while remaining deeply hands-on with solution design and implementation
- Manage and execute client engagements end-to-end, owning technical direction, delivery quality, and outcomes
- Develop and maintain high-quality configurations and automation using YAML, JSON, and custom tooling
- Build, operate, and evolve cloud and on-prem observability solutions across Infrastructure, APM, and Logs
- Analyze and modify application code to support tracing, logging, and monitoring integrations
- Write and maintain custom scripts and utilities in shell, Python, PowerShell, or similar languages
- Manage, mentor, and support engineers on project teams, providing technical guidance, feedback, and code/configuration reviews
- Collaborate directly with clients and internal stakeholders to translate business needs into scalable technical solutions
Benefits
- 100% Employee Healthcare Coverage (Medical, Dental & Vision)
- Retirement Plan (5% 401k Match, IRA)
- Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Equity
- Hybrid Work Opportunities
- Fitness & Commuter Subsidies available
- SL & LT Disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
