Senior Clinical Solutions Specialist

Medline • Saint Louis, MO

10h • $92,000 - $138,000

About The Position

Job Summary Provide clinical expertise and customer education programs, materials, and resources in support of Medline clinical products and/or services. Provide end-user insight to clinical process enhancement and improvement opportunities in order to secure or enhance current business for area of specialty Job Description Responsibilities Provide clinical support to customers and salesforce on clinical products and services. Call on potential and existing clinical customers within assigned territory (independently and in collaboration with Medline salesforce) to expand and retain business. Review account and product/service information and recommend formal, onsite educational programs to address clinical staff needs. Partner with sales force on product conversions and implementations. Assist sales in their territories as needed at the local and national/corporate account level. Conduct quarterly business reviews. Identify problem areas and recommend changes and solutions. Develop customer growth and retention service proposals through consultation and relationship building with key accounts. Coordinate, and present workshops and classes on clinical products and/or services. Develop clinical presentations and training on product lines Conduct quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations. Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area. Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities. Engage in professional organizations; attend national, regional, and local industry events.

Requirements

• At least 5 years of clinical experience (patient care, education, or medical sales/support).
• Experience developing and delivering presentations/clinical information to various audience levels within an organization.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience prioritizing workload and scheduling effectively in order to meet deadlines.
• Experience developing and delivering presentations to various audience levels within, and external to, an organization.
• Proficient in Microsoft Word, Excel, PowerPoint.
• Position requires travel up to 75% of the time for business purposes within the local geography.
• Limited overnight travel.
• Environment includes office setting and medical facilities.
• Position may require non-traditional work hours during in-services

Nice To Haves

• RN License
• Healthcare supply chain or value analysis experience

Responsibilities

• Provide clinical support to customers and salesforce on clinical products and services.
• Call on potential and existing clinical customers within assigned territory (independently and in collaboration with Medline salesforce) to expand and retain business.
• Review account and product/service information and recommend formal, onsite educational programs to address clinical staff needs.
• Partner with sales force on product conversions and implementations.
• Assist sales in their territories as needed at the local and national/corporate account level.
• Conduct quarterly business reviews.
• Identify problem areas and recommend changes and solutions.
• Develop customer growth and retention service proposals through consultation and relationship building with key accounts.
• Coordinate, and present workshops and classes on clinical products and/or services.
• Develop clinical presentations and training on product lines
• Conduct quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations.
• Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area.
• Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities.
• Engage in professional organizations; attend national, regional, and local industry events.

Benefits

• Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees