Senior Clinical Quality Program Manager
About The Position
The Senior Clinical Quality Program Manager is responsible for the overall integrity and coherence of the clinical quality program(s) in a department that has large enterprise-wide programs that contain several interconnected project work streams. The Senior Clinical Quality Program Manager will develop and maintain an environment that supports all clinical quality improvement projects and related regulatory requirements within the department. The Senior Clinical Quality Program Manager is responsible for the effective coordination of the program's clinical quality improvement projects and management of their inter-dependencies including oversight of any risks and issues arising. This will include the coordination of resources to enable effective change and realization of projected benefits and risk mitigation.
Requirements
- Masters degree or Masters candidate required in a healthcare related field such as Healthcare Quality, Nursing, Public Health, Health Policy, Business Administration, Health Administration, Physical Sciences, or Technology. Completion of an accredited Nursing, Pharmacy, Medical Doctor, Doctor of Osteopathy or Physician's Assistant program is preferred
- Licensed as a Registered Nurse (RN), Medical Doctor (MD), Doctor of Osteopathy (DO), Physician Assistant (PA), or Pharmacist in the State of Maryland optional.
- Must attain certification from the National Association for Healthcare Quality (NAHQ) as a Certified Professional in Healthcare Quality (CPHQ), or an approved equivalent, within two years of employment in the role. Must then maintain the certification.
- Professional (PMP) or equivalent project/program management certification strongly preferred
- Five (5) years in process/quality improvement, consulting or leadership role with a focus on healthcare, involving the application of quality improvement, change management and project management methods in the workplace
- leading or actively participating in quality improvement projects/activities using quality tools to analyze problems (e.g. fish-bone diagrams, root cause analysis, fault tree analysis, failure mode and effect analysis, flow-charting, pareto analyses), and applying six sigma, lean, Toyota production System, or PDSA/PDCA for the overall project.
- applying quality measurement methods in projects such as sampling, frequency/distributional analysis, reliability analysis, and statistical process control.
- executing small tests of change, building small tests of change into implementation, spreading changes across the larger organization, and sustaining change over-time.
- working with front-line staff (people who touch the work process) to analyze problems, test changes, efficiently measure results, and implement changes.
Responsibilities
- effective coordination of the program's clinical quality improvement projects
- management of their inter-dependencies including oversight of any risks and issues arising
- coordination of resources to enable effective change and realization of projected benefits and risk mitigation
Benefits
- Career growth and development
- Employee and Dependent Tuition Assistance
- Diverse and collaborative working environment
- Affordable and comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Industry
Hospitals
Number of Employees
5,001-10,000 employees
