Clinical Quality Program Manager

Mass General Brigham • Somerville, MA

1d • $78,000 - $113,454 • Remote

About The Position

Responsible for overseeing and improving clinical performance metrics and ensuring compliance with healthcare regulations and accreditation standards. Collaborates with clinical teams to develop strategies for improving patient care outcomes and ensures that clinical operations align with regulatory and quality requirements.

Requirements

• Bachelor's Degree required; work experience can be substituted in lieu of a degree
• At least 3-5 years of experience in clinical performance management, compliance, or quality improvement required
• Knowledge of healthcare regulations, accreditation standards (e.g., Joint Commission), and clinical performance metrics.
• Strong analytical skills with the ability to interpret clinical data and identify improvement opportunities.
• Excellent communication and collaboration skills to work effectively with clinical teams and leadership.
• Detail-oriented with a strong understanding of healthcare regulations and accreditation standards.
• Proficiency in performance management software and tools for tracking clinical outcomes.
• Ability to lead performance improvement projects and implement evidence-based practices.

Nice To Haves

• Registered Nurse (RN) license highly preferred

Responsibilities

• Monitor and analyze clinical performance data to identify areas for improvement in patient care and outcomes.
• Ensure compliance with all regulatory, accreditation, and quality standards across clinical operations.
• Collaborate with clinical staff to implement performance improvement initiatives and ensure best practices in patient care.
• Develop and maintain clinical performance dashboards and reports to track key metrics.
• Coordinate with quality, compliance, and risk management teams to ensure alignment with organizational goals.
• Provide training and education to clinical teams on performance improvement, regulatory compliance, and accreditation standards.
• Conduct audits and assessments of clinical processes to ensure continuous quality improvement.
• Work with leadership to set performance goals and develop action plans to achieve them.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager