Senior Clinical Data Analyst - Remote

UnitedHealth Group•Eden Prairie, MN

15h•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This position is a clinical data analyst for the CEQ Provider Call Center. This role assists with the coordination of HEDIS® and STARs data gathering process within DataRAP, Cozeva and additional applications as needed. This role performs weekly reporting on total calls made, total charts retrieved, and efficacy, as well as quality and productivity reporting. Throughout the year, they perform QA checks and data analysis as needed, ensuring accurate reporting and identifying any potential trends. This role partners with the Sr. Clinical Analyst, Supervisor of Quality Operations, and Director of Quality Operations to accurately track and report on year-round data collection and abstraction. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

2+ years of Business or Clinical Analytics experience
2+ years of healthcare experience to include experience in a managed care setting
2+ years of process improvement experience
1+ years of HEDIS® experience or participation with similar regulatory reporting
Intermediate experience using Microsoft office applications, including databases, word-processin
Intermediate experience using Visio and Excel
Proven excellent presentation skills with solid communication capabilities and practices, both oral and written

Nice To Haves

Registered or Licensed Vocational Nurse
Certified Professional Coder
PMP
Advanced experience using Microsoft office applications, including databases, word-processing
Advanced experience using Excel

Responsibilities

Create, analyze, and report out on the CEQ Provider Call Center work, quality and productivity reporting
Analyze data for possible discrepancies and deficiencies and report findings
Develop and document process improvement
Work to refine HEDIS®/STAR data collection software and data collection strategies, as needed
Support hybrid processes as needed, including reporting on total charts reviewed, and efficacy
Participate in user acceptance testing, assist with team coordination of system changes, and system upgrades
Complete training on HEDIS®/STAR measures
Perform all other related duties as assigned