Senior Client Solutions Manager, Beauty - Influencer Marketing (Remote - US, EST hours)

Kyra • New York, NY

13d • Remote

About The Position

At Kyra, we’re leading the future of creator marketing—where data, creativity, technology and AI converge to empower creators and drive business impact for the world’s most ambitious brands. Kyra is a full-service, AI-powered, global influencer marketing agency, helping global enterprise brands like H&M, L’Oreal and Amazon connect authentically with audiences through culturally resonant content. With $15M in Series A funding, our flagship proprietary tech platform, Kyra Platform, facilitates our team to deliver this at scale, driving strategic impact with guaranteed performance.
As Senior Client Solutions Manager at Kyra, you're a trusted partner to beauty brands, operational driver, and creative problem-solver. You'll manage and grow a portfolio of premium beauty accounts, ensuring excellence across every touchpoint - from product launches to always-on brand building.
Reporting into the Head of Client Solutions, you'll be responsible for retaining and growing Kyra's beauty clients through the seamless delivery of high-performing creator activations, fostering strong client relationships, and identifying solutions that drive impact for brands navigating the creator beauty landscape.
This role is ideal for a highly motivated self-starter who thrives in fast-paced environments, thinks two steps ahead, and knows how to turn strategy into action.

Requirements

• 3–5 years of experience executing influencer marketing activations or client-facing account management in the creator or social media space
• Expertise in creator ecosystems, platform dynamics (especially TikTok and Instagram), and content performance metrics
• Proven success managing and growing accounts, especially through expansion opportunities that directly impact revenue retention
• Strong commercial acumen with a clear understanding of how to influence Quarterly Net Revenue Retention (NRR) through both strategic execution and relationship building
• Ability to craft and deliver high-impact messages across formats and audiences, from day-to-day client contacts to senior stakeholders
• A natural rapport-builder who knows how to guide, align, and advocate
• Deep understanding of scopes, deliverables, and timelines, with a relentless eye for detail and follow-through
• Clear sense of ownership, always holding yourself and others accountable to the highest standard

Nice To Haves

• Beauty Industry Background: Previous experience at a beauty brand, beauty retailer, or agency focused on beauty clients
• Creator Activation Expertise: Experience executing beauty creator activations end-to-end—from gifting and seeding to paid partnerships and long-term ambassadorships
• Tech/AI-Native or Tech/AI-Curious: Comfortable with emerging tools and platforms reshaping beauty marketing
• Data-Driven Storytelling: Confident working with beauty-specific performance data and supporting compelling performance narratives
• Collaborative Team Player: Proactive partner who uplifts others and drives team success
• Resilient and Adaptable: Thrives in fast-paced, remote-first environments with constantly evolving beauty trends and platform dynamics

Responsibilities

• Act as a Day-to-Day Lead for multiple beauty brand clients, building trust and driving long-term value across product launches, seasonal campaigns, and always-on programming.
• Be the Voice of the Client Internally: Translate beauty brand needs into action plans and rally cross-functional teams to deliver impact - whether that's a hero product launch, rebrand moment, or evergreen content strategy.
• Bring Foresight and Focus: Identify opportunities to expand our accounts through new geographies, product lines, or creative solutions.
• Lead with Strategy: Turn insights, campaign results, and client feedback into meaningful recommendations that align with brand goals.
• Communicate with Precision: Deliver executive-ready updates, decks, and reports that are clear, compelling, and actionable.
• Own Reporting: Partner with our Strategy and Product team to present performance insights vs KPIs (views, engagement, EMV, sales lift, affiliate performance) that don't just summarize the past but inform what's next.
• Drive Accountability: Own timelines, deliverables, and the final product - ensuring everything is on-brand, on-time, and on-budget across seeding, paid partnerships, and integrated campaigns.
• Champion Excellence: Push internal teams to go beyond the brief and consistently deliver industry-leading work.
• Problem-Solve with Agility: Anticipate roadblocks and drive quick, thoughtful solutions that keep momentum strong.
• Directly Impact Client Retention (Net Revenue Retention): You’ll be responsible for retaining and growing your account(s) quarter-over-quarter by identifying and activating upsell opportunities, building trust, and retaining client investment.
• Understand What Moves the Needle: Align campaign strategy to key client objectives and stakeholder success metrics, so performance directly supports retention and growth.
• Deliver Long-Term Value: You don't just hit goals, you build relationships that deepen over time and position Kyra as an indispensable growth partner.
• Run High-Impact Campaigns: Own large-scale programs from kickoff to wrap - product launches, seasonal tentpoles, retailer partnerships, evergreen content engines - ensuring seamless internal collaboration and flawless delivery.
• Lead with Data: Forecast outcomes, track performance, and use insights to inform both immediate actions and longer-term strategy for your beauty brand partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed