Senior Client Project Manager

Thomson Reuters • Frisco, TX

2d • Hybrid

About The Position

In this opportunity as Senior Client Project Manager, you will: Manage multiple CoCounsel and ONESOURCE implementation projects simultaneously across all phases, with primary focus on tax, accounting, and legal firm deployments, while shaping best practices for AI solution implementations within the PMO Lead large-scale, multi-country rollouts managing complexities of global deployments including regional compliance requirements, language considerations, time zone coordination, and cultural differences across Thomson Reuters' product portfolio Develop comprehensive project management plans, RACI matrices, and coordinate training and communications strategies that drive stakeholder engagement and user adoption throughout the project lifecycle Set and manage expectations with clients, stakeholders, and project teams throughout the project lifecycle, leading projects through flexible approaches (Agile, Scrum, Waterfall) that align with stakeholder goals and working with change management resources to ensure comprehensive adoption strategies Deliver projects within scope, time, and cost constraints to agreed quality levels while managing budgets, tracking expenses, forecasting costs, and monitoring progress across multiple projects Identify, assess, and mitigate risks and issues that may impact project success, including AI-related considerations such as data privacy concerns, integration with existing workflows, and user acceptance Attain product/process knowledge to communicate capabilities and limitations to diverse audiences, identify upsell opportunities within assigned projects, and foster continuous improvement by introducing innovations to PMO processes

Requirements

• Fluent in both written and spoken English and based in the United States with ability to work 3 days a week in a TR office and support global teams across multiple time zones with domestic and international travel up to 35-40% annually
• Bachelor's degree or equivalent experience with project management certification(s) preferred
• 5-7 years of direct client-facing project management experience including working directly with senior project leadership and C-suite executives
• Demonstrated expertise in creating comprehensive project artifacts including detailed project plans, RACI matrices, stakeholder management frameworks, and coordinating training programs and communications plans for technology implementations
• Experience managing technology adoption initiatives particularly for transformative technologies or AI/ML solutions, with familiarity with AI/ML technologies and their practical implementation in professional services environments
• Experience with large-scale, multi-country technology rollouts involving coordination across diverse regions, cultures, and regulatory environments
• Experience in tax, accounting, or legal industry with understanding of professional services firm operations, workflows, and pain points

Responsibilities

• Manage multiple CoCounsel and ONESOURCE implementation projects simultaneously across all phases, with primary focus on tax, accounting, and legal firm deployments, while shaping best practices for AI solution implementations within the PMO
• Lead large-scale, multi-country rollouts managing complexities of global deployments including regional compliance requirements, language considerations, time zone coordination, and cultural differences across Thomson Reuters' product portfolio
• Develop comprehensive project management plans, RACI matrices, and coordinate training and communications strategies that drive stakeholder engagement and user adoption throughout the project lifecycle
• Set and manage expectations with clients, stakeholders, and project teams throughout the project lifecycle, leading projects through flexible approaches (Agile, Scrum, Waterfall) that align with stakeholder goals and working with change management resources to ensure comprehensive adoption strategies
• Deliver projects within scope, time, and cost constraints to agreed quality levels while managing budgets, tracking expenses, forecasting costs, and monitoring progress across multiple projects
• Identify, assess, and mitigate risks and issues that may impact project success, including AI-related considerations such as data privacy concerns, integration with existing workflows, and user acceptance
• Attain product/process knowledge to communicate capabilities and limitations to diverse audiences, identify upsell opportunities within assigned projects, and foster continuous improvement by introducing innovations to PMO processes

Benefits

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
• In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level