Senior Client Partner (Remote)

Kipi.ai

119d•Remote

About The Position

As a Client Partner, you’ll be responsible for acquiring and managing high-impact client relationships, supporting their digital transformation journey with Kipi.ai. You’ll own your accounts, skillfully gathering requirements, proactively addressing customer needs, and leading the end-to-end sales cycle for your projects.

Requirements

5+ years of enterprise sales experience (a must), preferably in the cloud, data, or AI ecosystem.
Proven experience in client relationship management with strong organizational skills.
Exceptional written and verbal communication skills.
Ability to manage competing priorities in a fast-paced environment.
Proficiency with financial data analysis to guide decision-making.
Location in Denver (preferred); open to San Francisco, Seattle, Dallas or Austin.

Nice To Haves

Strong business acumen and excellent discovery skills, with a results-driven, “hustler” mindset.
Proven ability to build and maintain relationships with business stakeholders and executives.
Skilled in collaborating with internal teams to craft and present customized service proposals.
Talent for developing presentations that highlight value by addressing specific client pain points.
Expertise in contract negotiation, achieving agreements that benefit all parties.
Consistent high productivity and strong drive to achieve results.

Responsibilities

Act as the primary point of contact for new & existing clients, managing daily sales and account responsibilities.
Develop a deep understanding of client needs within their business strategy and digital landscape.
Onboard, manage, and nurture complex client relationships, fostering long-term success.
Build strategic plans for client success across your portfolio of clients and prospects.
Coordinate technical resources to ensure client needs and project goals are met.
Oversee all aspects of the direct sales organization to drive sales performance and meet goals.
Facilitate management reviews to assess account performance metrics and business initiatives.
Ensure smooth transitions from sales to delivery for optimal client experience.
Partner with internal teams to deliver exceptional service to clients.
Coordinate with Snowflake and Kipi.ai account teams to align on customer projects and objectives.
Aside from new business, identify opportunities for Kipi.ai service expansion within existing client relationships and regions.