Senior Client Delivery Consultant

Limetree•Dallas, TX

10d•$100,000 - $130,000

About The Position

Limetree is a performance-focused marketing agency that blends behavioral science, data, and practical marketing know-how to help organizations say the right thing, to the right people, in ways that actually work. We specialize in industries where customer interaction is high-value and high-stakes, including healthcare, financial services, and other regulated or complex environments. Our work connects insight to action, using behavioral science and data to inform strategy, creative, and delivery in ways that drive measurable outcomes for our clients. Limetree has been recognized multiple times on the Inc. 5000 list, named an Inc. Best Workplace, and holds multiple patents that inform our approach to marketing performance, decision-making, and execution. The Senior Client Delivery Consultant is responsible for ensuring Limetree’s work is delivered clearly, confidently, and with impact. This role sits at the intersection of strategy and execution, owning client delivery from kickoff through completion while staying close to the work itself. The Senior Client Delivery Consultant owns how work moves from strategy to execution, rolling up their sleeves when needed to unblock teams, move work forward, and ensure quality. They serve as the connective tissue between clients and Limetree’s internal experts, with a clear understanding of what has been sold, what success looks like for the client, and how delivery supports ongoing performance. This is a hands-on, client-facing role for someone who takes ownership, is comfortable navigating ambiguity, and is accountable for driving outcomes through direct client-facing delivery. Limetree is growing because our approach works. As our client base expands and engagements become more cross-functional and visible, delivery excellence becomes even more critical to sustaining performance and client trust. This role is part of our investment in building a stronger client delivery function, one that ensures momentum does not come at the expense of clarity, quality, or outcomes. The Senior Client Delivery Consultant brings structure, oversight, and accountability to how work lands with clients, while preserving the flexibility and collaboration that make Limetree effective. In this role, you will strengthen how Limetree delivers work today, help define a delivery model that scales alongside the company’s growth, and partner closely with Program Management and internal operations teams while remaining accountable for the services delivery experience.

Requirements

Experience managing complex, client-facing work in healthcare or similarly regulated environments
Strong delivery instincts with the ability to translate strategy into execution
Comfort pushing back on clients and internal stakeholders when needed
Ability to lead through influence rather than formal authority
Clear, confident written and verbal communication skills
Interest in behavioral science and how insights connect to messaging, strategy, and outcomes
Experience working with tools such as Asana and Microsoft applications
5–8 years of experience in client-facing delivery, consulting, account leadership, or project leadership roles
Experience in healthcare or similarly regulated, complex environments strongly preferred
Experience working in agency, consulting, or professional services settings
Demonstrated ability to independently own delivery across multi-disciplinary teams

Responsibilities

Own Client-Facing Services Delivery
Own client-facing delivery plans, milestones, and delivery quality for clients engaging Limetree in ongoing marketing strategy, insights, and services.
Track risks, dependencies, and open questions that affect client outcomes, escalating thoughtfully when delivery is at risk
Ensure work lands with clients clearly, on time, and with confidence
Lead Cross-Functional Execution
Coordinate work across strategy, behavioral science, data, and creative teams
Manage handoffs and dependencies across disciplines and seniority levels
Push back constructively when priorities, scope, or timelines threaten outcomes
Serve as the Primary Day-to-Day Client Operator
Act as the primary client point of contact for day-to-day communication
Lead status updates, delivery check-ins, and in-flight discussions
Partner with subject-matter experts to ensure specialized work lands effectively
Support Growth and Scale
Identify delivery risks and client needs beyond what is sold, and partner with leadership to scope and support additional work where it improves outcomes.
Partner with leadership to improve how delivery supports client performance and retention
Contribute to building a scalable client delivery function as Limetree grows