SENIOR CLERK - 64045271

State of Florida • Bunnell, FL

4d • Onsite

About The Position

The employee will perform the duties of billing, scheduling appointments, and registering clients by means of HMS/Dental Software program. Greets and receives the clients, interviewing to determine eligibility status, answering the phones, making charts, filing charts & maintaining a filing and recall system. Pulling patient records 1-2 days in advance to prepare for upcoming appointments, calls to remind patients of appointments 1-2 days in advance. Check Medicaid eligibility status in FLMMIS 1-2 days in advance. Assist in the completion of telephone and mail correspondence. Completes Records Requests, Obtains and completes process for legal paperwork/approvals. Enters fiscal data within the prescribed timeframes set by state and local policies and procedures. Maintain proficiency with procedures and diagnosis codes, coordinating with providers to correct errors. Scans in original documents in the HMS/Eaglesoft for EOHR.

Ensures that accurate, up-to-date data for demographic, insurance and financial information is entered into HMS/Eagle Soft. Inputs EARS within required time frame. Produces superbills to the Fiscal Office daily. Submits time sheets, EARS, and prepares own travel vouchers. Complies with all Department of Health and Dental security and confidentiality rules and requirements.

Maintains proficiency with software applications/programs and other office equipment commonly used by the department (i.e., HMS, FMMIS, Outlook, Word, Excel, copier, shredder, fax, label maker, printer, etc.). May be required to order supplies using the agency purchasing system. Serves as Information Custodian for the dental clinic for assigned information sets, maintaining confidentiality for the information in accordance with state and federal statutes, rules, regulations and DOH Security Policies, Protocols and Procedures.

Provides other support as requested or assigned by the dental manager in the unit, including guidance and assistance to all staff and the dental clients to promote the department’s goals and objectives. In the event of a disaster, report for duty during and/or after the disaster, as directed.

Requirements

• Ability to prepare and maintain charts and reports
• Skilled in Computer software applications (Outlook, Excel, Word, etc)
• Knowledge of general office procedures and practices.
• Must be willing to accept this salary if offered the position
• Must have 1 year documented clerical or customer service work experience

Nice To Haves

• HMS experience preferred
• Change Health experience preferred
• Billingual SPANISH speaking preferred

Responsibilities

• Billing using HMS/Dental Software program
• Scheduling appointments
• Registering clients
• Interviewing clients to determine eligibility status
• Answering phones
• Making charts
• Filing charts & maintaining a filing and recall system
• Pulling patient records 1-2 days in advance to prepare for upcoming appointments
• Calling to remind patients of appointments 1-2 days in advance
• Checking Medicaid eligibility status in FLMMIS 1-2 days in advance
• Assisting in the completion of telephone and mail correspondence
• Completing Records Requests
• Obtaining and completing process for legal paperwork/approvals
• Entering fiscal data within the prescribed timeframes set by state and local policies and procedures
• Maintaining proficiency with procedures and diagnosis codes, coordinating with providers to correct errors
• Scanning in original documents in the HMS/Eaglesoft for EOHR
• Ensuring that accurate, up-to-date data for demographic, insurance and financial information is entered into HMS/Eagle Soft
• Inputting EARS within required time frame
• Producing superbills to the Fiscal Office daily
• Submitting time sheets, EARS, and prepares own travel vouchers
• Complying with all Department of Health and Dental security and confidentiality rules and requirements
• Maintaining proficiency with software applications/programs and other office equipment commonly used by the department (i.e., HMS, FMMIS, Outlook, Word, Excel, copier, shredder, fax, label maker, printer, etc.)
• Ordering supplies using the agency purchasing system (if required)
• Serving as Information Custodian for the dental clinic for assigned information sets, maintaining confidentiality for the information in accordance with state and federal statutes, rules, regulations and DOH Security Policies, Protocols and Procedures
• Providing other support as requested or assigned by the dental manager in the unit, including guidance and assistance to all staff and the dental clients to promote the department’s goals and objectives
• Reporting for duty during and/or after a disaster, as directed

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees