SENIOR CLERICAL SUPERVISOR / COMMUNITY DEVELOPMENT - BUILDING & CODE ENFORCEMENT

St. Charles County, MO • Saint Charles, MO

26d

About The Position

The purpose of this position is to supervise the daily operation of Division Government Service Representatives, provide administrative support to the Division Director and to assist the general public for the Building and Code Enforcement of Community Development. This position acts under the supervision of the Division Director of Building and Code Enforcement.

Requirements

• High school education or equivalent.
• 5 years clerical and customer service experience
• Proficiency in Microsoft Word, Excel, Outlook, and other related software programs utilized by the division
• Experience in budgeting, purchasing, and record keeping.
• Requires successful completion of computerized clerical skills testing as follows: Data Entry Microsoft Outlook Customer Service
• Please call Human Resources at 636-949-7320 to schedule your testing appointment.
• If you completed clerical testing prior to 8/13/25, please note that our clerical testing has changed, and you may be required to retest. Please contact Human Resources at 636-949-7320 for more information.

Responsibilities

• Supervises frontline personnel including the review, instruction and direction of assigned tasks and workload.
• Performs specialized assignments and generates specialized reports for the department.
• Coordinates daily department operations.
• Develops and keeps staff informed of new policies and procedures.
• Trains new employees on departmental procedures.
• Trains staff to improve efficiency and performance.
• Monitors status of incoming calls and manages routing for incoming call queue.
• Performs and maintains purchasing, ordering, and all other related financial related requests and transactions for the division in accordance with county policies and procedures.
• Performs payroll duties in absence of Administrative Assistant - Senior.
• Assigns, reviews, and provides direction and instruction on work to assigned personnel.
• Monitors and prepares correspondence for the division director and inspectors.
• Processes abatements and liens.
• Manages renewals of all licensed contractors.
• Prepares and distributes record requests for release under the Sunshine Law.
• Works in the Emergency Operations Center during disasters as part of Emergency Support Function 17 (ESF-17).
• Serves as secretary to the Building Commission, schedules all meetings, and distributes information to the commission.
• Serves as a liaison to the municipal court.
• Collects and distributes mail; make photocopies, prepares legal transmittals, obtained quotes and bids and faxes documents.
• Performs research duties on real estate records for new complaints to determine proper ownership and necessary data for proper distribution to inspectors.
• Processes and maintains building permits and related inspections.
• Processes complaints and maintains complaint files.
• Coordinates work on nuisance properties.
• Provides clerical and phone support to other divisions within the Community Development Department.
• Maintains and organizes the files for the division.
• Performs other duties as assigned.

Benefits

• This is a full-time 40 hour per week position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED