senior claims specialist, Risk Management

Starbucks•Seattle, WA

53d

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. The senior claim specialist models a partner-positive and advocacy-based approach to Workers Compensation. The job is fast paced, highly collaborative and requires commitment to quality, empathy and excellence on behalf of Starbucks and its partners. As a senior claims specialist, you will…

Requirements

5 years of claim adjusting or work experience with third party administrators, insurance companies or risk management department.
Excellent communication skills. Able to communicate clearly and concisely, both orally and in writing.
Basic competency with Microsoft Office Suite, SAP, Excel.
Aptitude to negotiate and work effectively with customers, partners, and vendors.
Strong time management and prioritization skills.

Responsibilities

Lead early return to work interactive dialogues and initiate temporary modified duty assignments for injured partners.
Administer a multi-state portfolio of claims and instruct third party vendors to assure Starbucks workers compensation program delivers:
prompt appropriate medical treatment
timely wage loss payments and other obligatory financial benefits
opportunities for early return to work
comprehensive claim investigation
effective litigation management
adherence to state jurisdictional regulations
appropriate use of special risk mitigation tools (i.e. Sub Rosa, MSA, etc.).
Consult with and support internal stakeholders, external business units and third-party vendors with subject matter expertise on workers compensation, return to work, leave of absence, litigation management and regulatory compliance.

Benefits

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
You will also have access to backup care and DACA reimbursement.
Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.
This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.
For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.