Senior Claims Specialist, General Liability/Construction

Zurich Insurance • Rocky Hill, CT

14d • Hybrid

About The Position

Zurich is seeking an individual interested in growing their claims career with our General Liability team. As a General Liability (GL) Senior Claims Specialist on our IPZ (international Program) team you will work with a team of claims professionals with diverse experiences and backgrounds. This environment will support your development as you hone your technical skill set in GL policy interpretation and coverage analysis to resolve your claims effectively. At this level, you will handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled most efficiently and effectively while delivering a customer-centric claims service. You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience. Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer-centric claims experience. This position will work from one of the following office locations: Parsippany, NJ; Rocky Hill, CT, Atlanta, GA; Schaumburg, IL; Maitland, FL; or New York, NY

Requirements

• Bachelor's Degree and 6 or more years of experience in the Claims and/ or Litigation Management areaOR
• High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management areaOR
• Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management areaOR
• Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/ or Litigation Management areaOR
• Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management areaAND
• Must obtain and maintain required adjuster license(s)
• Microsoft Office experience
• Knowledge of insurance regulations, markets, and products

Nice To Haves

• 8+ years of experience handling commercial general liability claims within the area that includes litigated and severity ibodily njury and PD claims
• 8+ years of experince with litigation management
• 8+ construction expereince handling Bodily Injury and Property Damage OCIP/CCIP wrap up policies
• Currently hold an active adjusters license
• Experience collaborating across work groups ability to develop and maintain strong relationships
• Understands claims adjustment process and possesses the ability to determine scope/exposure for losses
• Understands the use of vendors and how litigation strategies are developed
• Understands and applies financial and actuarial/reserving concepts.
• Familiarity with negotiation strategies and experience in suggesting alternative approaches
• Negotiation skills
• Organizational and time management skills
• MS Office
• Customer service experience
• Strong analytical, critical thinking, and problem-solving skills
• Strong verbal and written communication skills

Responsibilities

• Handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits
• Collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers
• Learn and develop knowledge of established protocols and industry best practices

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees