Senior Claims Examiner

The Jonus Group•Woodbury, NY

23h

About The Position

A nationally recognized insurance brokerage is seeking a Senior Claims Examiner to manage complex general liability claims on behalf of self-insured and high-touch commercial clients. This role serves as a strategic liaison between insureds and carriers, providing consultative guidance and advocating for timely, equitable claim resolution. The position requires strong technical expertise, independent judgment, and the ability to build and maintain trusted client relationships.

Requirements

Minimum of 5 years of experience handling General Liability claims within Commercial Lines Insurance
Strong understanding of claims handling practices, coverage analysis, reserving, and resolution strategies
Ability to exercise independent judgment and manage complex claim files
Holds an active NY Independent General Adjuster License

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Serve as a primary advocate and point of contact between clients and insurance carriers
Manage assigned general liability claims from inception through resolution, including investigation, evaluation, and negotiation
Review and assess bodily injury and property damage claims
Conduct interviews with insureds, claimants, and witnesses to gather and document relevant facts
Analyze medical records and identify potential coverage issues
Prepare comprehensive claim reviews for open files and present findings during client meetings
Maintain and monitor claim diaries to ensure timely follow-up and resolution
Evaluate and adjust reserves as appropriate
Develop and execute effective settlement strategies
Review vendor invoices to ensure compliance with established billing guidelines
Communicate proactively with insureds, carriers, legal counsel, and additional stakeholders throughout the claims lifecycle
Provide internal support and guidance regarding claim submissions and applicable lines of business