Senior Claims Adjuster

Gallagher • Buffalo, NY

18h • Remote

About The Position

At Gallagher Bassett, helping people through challenging moments is their purpose. They help clients navigate complexity, support recovery, and deliver outcomes that make a real difference. The team is composed of fast-paced fixers, empathetic experts, and outcomes drivers who care deeply about doing the right thing. Employees are supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of their work. This role involves applying claims management experience to execute decision-making, analyze claims exposure, plan the proper course of action, and appropriately resolve claims. It requires extensive interaction with various parties involved in the claim process to ensure effective communication and resolution. The Senior Claims Adjuster will provide exceptional customer service to claimants on behalf of clients, exhibiting empathy throughout the claims process. They will handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements, and document and communicate claim activity timely and efficiently to support the outcome of the claim file.

Requirements

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Nice To Haves

• Bachelor's Degree
• Retail Claims
• Property Damage Claims
• Bodily Injury Claims
• Litigation Management
• Contractual Indemnification, Risk Transfer, Tenders

Responsibilities

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
• Investigate, evaluate, and resolve complex General Liability claims with moderate supervision, engaging your analytical skills to make decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees