Senior Claim Technical Specialist - Healthcare

QBE Insurance Group • Chicago, IL

1d • $139,000 - $236,500 • Hybrid

About The Position

As Senior Claims Technical Specialist – Healthcare, you will handle complex claims within our Healthcare claims portfolio, which includes insureds in the Miscellaneous Medical and the Life Sciences Healthcare industries. You will partner strategically with our underwriting team to provide exceptional service to our brokers and customers. This role requires strong communication skills, a demonstrated ability and desire to work collaboratively with both claims and underwriting teams, as well as a strong customer service and risk selection mindset.

Requirements

• Moderate relevant experience - minimum 5 years experience
• Postgraduate degree or equivalent combination of education and work experience.

Nice To Haves

• Experience in handling Healthcare Liability claims
• JD Preferred.

Responsibilities

• Provide technical guidance and analysis for complex and high-value Healthcare claims.
• Assist in implementing and maintaining claims management strategies.
• Maintain comprehensive knowledge of insurance guidelines and policies.
• Build and maintain relationships with key stakeholders.
• Manage a portfolio of complex or high-value claims.
• Act as an escalation point for customer complaints.
• Provide senior technical expertise.
• Engage with the team to encourage partner relationships.
• Support process improvement through negotiation and dispute resolution.

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level