Senior Claim Adjuster- CGL

Strickland Insurance Group•Duluth, GA

12d

About The Position

The Senior Claims Adjuster will be capable of independently handling claims in states where ACIC writes business. The Senior Claims Adjuster will have a higher authority level than an adjuster and will have full responsibility for claims within that authority. This position has the authority to assign a local independent appraiser / adjuster for fieldwork in the state where the loss occurred. In those cases, they are responsible for controlling the work done by the I/A.

Requirements

A four-year degree from an accredited institution or equivalent experience.
5 years’ experience handling claims, including advanced skills in coverage, investigation, litigation, negotiation, damage/injury evaluation, salvage and subrogation.
Knowledge of and adherence to the state laws and regulations governing the handling of property and casualty claims.
Basic understanding of claims, mathematics, construction, auto physical damage, medical terms and legal issues.
State adjuster’s license where domiciled.
Non-resident adjuster’s license where required in the states where we do business.
Be able to demonstrate time management skills; communication skills, verbal and written; strong computer skills.

Responsibilities

Analyze, review, and interpret policies to assess coverage and liability.
Establish and maintain proper loss and expense reserves on their claims.
Determine what investigation is necessary on more complicated claims in order to bring a claim to an equitable conclusion for all parties involved.
Responsible for controlling the work done by the independent adjuster/appraiser.
Properly document information in the claim file.
Verify and review damages.
Determine applicability of coverage and liability.
Maintain working diary of assigned claims.
Evaluate and settle claims within assigned authority.
Return all phone calls promptly.
Provide excellent customer service.
Recognize and investigate subrogation.
Handle total losses and process salvage returns.
Daily contact with adjusters and/or insureds and/or claimants and/or attorney and/or vendors and/or agents.
Weekly contact with other department managers.
Deal with and have access to information that is important and must be kept confidential.
Handle claims in litigation as assigned.
Assist in training less experienced adjusters.
Perform other similar or related duties as assigned.