Senior Change Management Analyst

J. Paul Getty Trust, The • Los Angeles, CA

2d

About The Position

Getty is committed to creating a welcoming workplace that reflects the various backgrounds of the communities we serve. We value differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. Job Summary We are seeking an experienced, senior change management professional who will help develop and grow change management practice at Getty Digital. This role will serve as a senior member of the Change Management team. As a member of a new Getty Digital Change Management department, this person will have the opportunity to help develop a new practice and set of tools to be implemented on both small and large initiatives. This individual will provide change management expertise to ongoing major projects and initiatives that are part of Getty’s Digital Roadmap including an HR and ERP replacement. They will use expertise in change management methodologies, stakeholder engagement, training methods, and communication strategies to drive successful adoption. Additionally, they will consult with and educate staff across the organization on change management best practices and work to build the capacity of staff to perform change management.

Requirements

• Bachelor's degree
• 5+ years experience in digital change management or related field
• A solid understanding of how people go through a change and the change process
• Experience with and knowledge of change management principles, methodologies and tools
• Excellent communication skills, both written and verbal
• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexibility and adaptability; ability to work in ambiguous situations
• Forward-looking with a holistic approach
• Ability to plan strategy and tactics
• Problem solving and root-cause identification skills
• Ability to work effectively at all levels of an organization
• Demonstrated success in communicating with, training, and evaluating staff with a keen awareness around working with people with varied backgrounds and abilities
• Capacity to work as a team player and to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and challenges
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Experience in project management software, MS Office and other tools for preparing training and communications such as the Adobe Creative Suite
• Demonstrated ability to develop complex written plans, reports and communications
• Demonstrated ability to organize and deliver trainings, interviews and other engagement opportunities

Nice To Haves

• Change Management certification or completion of a Change Management program is highly preferred

Responsibilities

• Leverage change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative
• Enable the design, development, delivery and management of key communications
• Conduct impact analyses, assess change readiness, and identify key stakeholders
• Provide input, document requirements, and support the design and delivery of appropriate training programs
• Complete change management assessments
• Identify, analyze and prepare risk mitigation tactics
• Consult and coach project teams
• Create actionable deliverables for the core change management plans: Sponsor Plan, Engagement Plan, Communications Plan, and Training Plan
• Support and engage senior leaders
• Coordinate efforts with other specialists
• Integrate change management activities into project plans
• Evaluate and help to ensure user readiness
• Manage stakeholders
• Track and report issues
• Define and measure success metrics and monitor change progress
• Serve as a resource for junior team members
• Manages stakeholder alignment in collaboration with the project manager and sponsor
• Actively participates in change management forums and continuously stays informed on best practices, emerging trends, and methodologies to drive successful organizational change

Benefits

• Medical, Dental and Vision insurance coverage, starting on date of hire. Getty pays 75%-95% of the premium, depending on the plan selected.
• 403(b) Employee Investment retirement plan – with up to 5% Getty Match
• Getty contribution of 6%, on behalf of employee, to 401(a) retirement account
• Educational Assistance and professional development
• Paid Vacation, Sick and Personal Days
• 12 Paid Holidays
• Many positions have bi-weekly Off-Fridays
• On-Site Fitness Center at Getty Center
• Community service opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees