Senior Catering Sales Manager

Horseshoe Bay Resort • Itasca, IL

6d

About The Position

At Crescent Hotels & Resorts, we are a team of hospitality professionals who are
deeply connected to and proud of the exceptional experiences we create for our
guests. More importantly, we know our Associates are the shining stars of what
we do.

We understand what it takes to be part of something great. We encourage you to
bring your true self to work every day, celebrate your contributions, and
support you as you grow in your career. From health and wellness programs to
best-in-class learning and development, along with travel discounts that “feed
your inner explorer,” we are committed to creating an experience that supports
what matters most to you.

We are ready for you to start your journey with us — Where You Belong. We Care.
Shine Bright.

We are looking for our next great team member to join our Catering team. We are
committed to providing you with:

Highly competitive wages
An exceptional benefit plan for eligible associates and their family members
401(k) matching program for eligible associates
Flexible scheduling to support work-life balance
Discounts at Crescent-managed properties across North America for you and
your family members

Here is what you will be doing each day:

We are seeking a dynamic and passionate Senior Catering Sales Manager with a
strong focus on the social market, especially weddings. The ideal candidate will
bring proven wedding sales experience and a genuine passion for creating
unforgettable events and exceptional client experiences.

Prior catering sales experience is required. Hotel catering sales experience is
strongly preferred. Experience with Marriott systems and standards is a plus, but not required. This role typically follows a Tuesday through Saturday
schedule; however, flexibility is essential based on business demands and client
needs.

The Senior Catering Sales Manager is responsible for maximizing banquet food and
beverage revenue, meeting room rental revenue, and guest room revenue, while
consistently delivering exceptional service. This position works closely with
all hotel departments to ensure the seamless execution of group and event
experiences and to strengthen the hotel’s reputation in both the business and
social markets.

Does this sound like you?

You have a self-starting personality, a professional and positive attitude, and
a passion for delivering memorable guest experiences. You communicate well with
guests and clients, are willing to pitch in and support your coworkers, and
thrive as part of a team.

Requirements

• Proven catering sales experience required
• Strong wedding and social event sales experience strongly preferred
• Hotel catering sales experience preferred
• Marriott systems experience preferred, but not required
• Knowledge of hotel operations and how departments work together
• Strong organizational, negotiation, and relationship-building skills
• Ability to manage multiple events and clients in a fast-paced environment
• Ability to communicate effectively with customers in a friendly and professional manner
• Strong ability to solicit business, meet client needs, and resolve concerns

Responsibilities

• Conducting site inspections throughout the property
• Managing account details to ensure prospecting, contracting, and closing activities are completed accurately and timely
• Coordinating with hotel departments to ensure successful event execution
• Developing and delivering compelling sales presentations
• Meeting with and entertaining prospective clients
• Identifying and generating new business opportunities
• Designing customized menus and event packages
• Preparing contracts, correspondence, and event documentation
• Organizing all event-related arrangements for social and corporate functions
• Overseeing event setup and execution to ensure all details are delivered to the highest standard
• Maintaining clear and consistent communication with all departments to ensure exceptional service delivery

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates and their family members
• 401(k) matching program for eligible associates
• Flexible scheduling to support work-life balance
• Discounts at Crescent-managed properties across North America for you and your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 101-250 employees