Senior Catering Sales Manager

ASM Global • Rochester, MN

93d

About The Position

The Catering Sales Manager will be responsible for working in conjunction with other members of the sales and events staff to market, sell contract and detail events at Mayo Civic Center. This role involves acting as a senior leader and mentor to assist the catering sales team in accomplishing sales and marketing goals, using Sales and Marketing principles to promote the facility, and assisting the Director in developing a Sales Plan that includes goals and sales/marketing initiatives. The manager will prospect new and repeat business to achieve set goals within a specified market and assist catering sales and service personnel with sales/upselling strategies, service recovery, and problem solving as needed.

Requirements

• Associate degree from four-year College or University in Hospitality, Marketing, Journalism, Public Relations, or related field preferred.
• Minimum four (4) years sales related experience required.
• Facility/industry experience preferred.
• Excellent communication, organizational and interpersonal skills required.
• Ability to effectively supervise staff.
• Ability to prioritize multiple projects.
• High aptitude for figures and advanced writing skills.
• Professional presentation, appearance, and work ethic.
• Working knowledge of spreadsheet software and word processing software.
• Proficient in Microsoft Word, Excel, and Power Point.

Nice To Haves

• Ability to work under limited supervision and to interact with all levels of staff including management.
• Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.
• Some travel as needed.

Responsibilities

• Act as the senior leader/mentor to assist catering sales team in accomplishing sales and marketing goals.
• Use Sales and Marketing principles to promote the facility.
• Assist Director in developing Sales Plan to include goals and sales/marketing initiatives.
• Prospect new and repeat business to achieve set goals within specified market.
• Assist catering sales and service personnel with sales/upselling strategies, service recovery, and problem solving.
• Carry out specific sales plan relating to events using support of advertising.
• Audit client accounts/profiles in property management system to ensure accuracy of information.
• Assist Director in ensuring sales policies are adhered to.
• Quote rates and food and beverage minimums or pricing estimates and assist with formal license agreements.
• Prepare and execute contracts.
• Drive strong partnership with operational departments and onsite DMO sales team.
• Uphold an active list of resources for client and internal operational use.
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Detail the Food and Beverage components for self-contracted programs and assigned accounts contracted by DMO Sales Managers.
• Produce required Banquet Event Orders and receive client approval.
• Send client pre-event information and follow-up information that affects booking.
• Work in tandem with Event Managers to handle pre-event client correspondence and meetings.
• Liaise with culinary and operations to ensure proper dissemination of information for event logistics.
• Coordinate menu tastings, as requested and applicable.
• Greet on-site client representative for all assigned events and provide proper introductions and turnovers to operations.
• Work in tandem with sales and events to organize client post-event meetings.
• Produce necessary sales reports and tracking metrics.

Benefits

• Competitive salary, commensurate with experience.
• Generous benefits package that includes medical, dental, vision, life and disability insurance.
• Paid vacation.
• 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree