Senior Catering Manager

Compass Group•Los Angeles, CA

1d•$85,000 - $95,000•Onsite

About The Position

As the Senior Catering Manager, you will be responsible for in-house catering facilities, managing the daily operations of all catering functions, coordinating all function activities with the catering sales and culinary teams, and overseeing catering equipment maintenance and inventory.

Requirements

3+ years of experience in a food and beverage operational position
High level of computer literacy
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills

Nice To Haves

Bachelor’s degree in hospitality management is preferred

Responsibilities

Ensures all catering services exceed guest expectations
Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability
Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectation of services
Has location specific food and wine knowledge
Initiates contact with clients to secure their food and beverage selections in advance of event dates
Has strong attention to detail
Holds team accountable to steps of service to deliver great guest service
Ensure that team members consistently deliver Heartfelt Hospitality to every guest, every time Ensures show quality standards are maintained at all times
Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
Regularly obtains feedback from clients and guests to improve operations
Supports and communicates Company initiatives and assist in any departmental guest service issues
Executes all menus, promotions and programs as outlined by the Director of Catering in accordance with Levy standards
Develops and executes strategic research programs and plans in accordance with Core Signatures
Thoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM, eReserve and more)
Achieves daily sales and assigned cost goals
Achieves assigned budget goals
Employs good safety and sanitation practices
Follows and enforces responsible alcohol service policies
Executes required daily reporting in a timely manner
Completes required department reports and compiles information at month end closing
Ensures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook
Assures the continual process of revenue development
Promotes the sale of profitable Levy services
Prepares account forecasts and analysis of group sales in accordance with Levy Core Signature Guidelines
Assures the complete billing for client services and receipt of payments in accordance with Levy standards
Uses all performance management tools to provide guidance and feedback to team
Promotes a cooperative work climate, maximizing productivity and morale
Conducts regular scheduled meetings to ensure lines of communication are open between management and team members
Interviews, hires, trains and develops team members according to Levy guidelines
Displays a positive attitude towards team members