Senior Catering Manager - Embassy Suites Washington DC Convention Center

Hilton•Washington, WA

10d•$36

About The Position

Embassy Suites Washington D.C. Convention Center is looking for their next Senior Catering Manager. The hotel is conveniently located in downtown Washington DC just 1.5 blocks from the Washington DC Convention Center between the White House and the Capital Building. The hotel features 388 guestrooms; 10,665 square feet of meeting space and amenities and location makes this convention center hotel perfect for both leisure and business travelers. As Senior Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the contracting, pre-event, event, and post-event phases of events. This position primarily handles complex social events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events

Requirements

Our ideal candidate has at least 1–2 years of experience in a similar property, working in roles such as Catering Sales Coordinator or Manager.
They demonstrate strong administrative skills, including proficiency in Microsoft Office, and possess a solid understanding of hotel operations and departmental functions.

Nice To Haves

Knowledge of the hotel property management systems (Delphi.fdc)
Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
Prior experience in group sales and event coordination is highly preferred.

Responsibilities

To organize, plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs