Senior Case Manager
About The Position
The Senior Case Manager ensures that Case Managers deliver services to clients in a manner that is consistent with professional standards of case management, the contractual requirements of the funding sources and the policies, guidelines, and shared values of Volunteers of America. Horizon Program, comprised of scattered-site apartments located in the Bronx, enables single adults and families to live independently within in the community, as self-sufficiently as possible. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/hiv-aids
Requirements
- Requires a Bachelor's degree in Human Services with three years of experience with a similar population of clients and one year of supervisory experience.
- Demonstrated ability in verbal and written communication, including basic computer skills, and the ability to work with multiple agencies.
Responsibilities
- Supervise Case Managers.
- Lead clients through the intake and assessment process to provide orientation to the program and to identify needs.
- Develop with clients a mutually agreed-upon service plan to address needs and attain desired outcomes.
- Develop and maintain positive linkages with clients, internal and external agency services, generic community resources, and state/city liaisons.
- Monitor client success through participation in case conferences, staff meetings, reviews of program plans, and development of discharge plans.
- Document case management activities in a confidential, timely and concise manner.
Benefits
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Number of Employees
101-250 employees
