Senior Case Manager - 4882

BronxWorks•New York, NY

About The Position

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks has provided homeless outreach in the Bronx via contracts with the NYC Department of Homeless Services since 1995. Our Stebbins Stabilization bed program provides transitional housing and case management services to a caseload of 64 chronically street homeless adults, with the ultimate goal of ending their homelessness.

Requirements

Bachelor’s degree in social work or a related field of study.
Four years of related work experience.
Ability to engage and build rapport with populations with high support needs.
Strong oral and written communication skills.
Detail-oriented and resourceful with strong time management and organizational skills.
Proficiency in Microsoft Office suite and other standard business technology.
TB Test required within the first 120 days of employment

Nice To Haves

Bilingual/multilingual preferred, but not required.
Enrollment/intention to enroll in a related master’s program preferred (MSW, MPP, MPH, MAC etc.).

Responsibilities

Support the training and supervision of new and/or junior staff members.
Maintain familiarity with social services and resources available both on-site and in the community, and facilitate the sharing of these resources and information amongst staff.
Support scheduling and admin for twice-weekly contracted psychiatric services.
Oversee program functions in a supervisor’s absence, as assigned.
Independently manage a caseload Conduct comprehensive intake assessments.
Work with clients to develop goals and service plans, provide referrals and direct assistance to support clients applying and/or attending appointments for: mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing.
Document all interactions with or on behalf of clients; monitor and document client progress toward service plan goals.
Coordinate client care with other service providers; attend regular case conferences with clients and other service providers, as required; support program leadership with concerns and inquiries received from other service providers.
Attend regular supervision sessions with direct supervisor.
Drive agency vehicle to and from client locations and appointments.
Perform additional duties as assigned.