Senior Capacity Delivery Reliability Planner , AWS Infra Supply Chain

Amazon • Seattle, WA

12d

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Are you ready to architect the digital backbone of tomorrow? We're seeking a Senior Supply Capacity Delivery Reliability Planner to lead end-to-end capacity and planning orchestration across strategic, enterprise, operational, and tactical levels in our global cloud infrastructure organization. This isn't just a job – it's your chance to directly influence how we scale and deliver the infrastructure powering the digital world. The ideal candidate brings a proven track record of driving step-change capabilities and business process transformations in SIOP environments. They should have experience delivering tangible improvements in speed, accuracy, visibility, and cross-functional alignment. In this role, you will be a key architect in transforming critical aspects of our operations. Specifically, you will lead efforts to revolutionize how demand is captured, capacity is allocated, and infrastructure is built at a hyperscale level.

Requirements

• Bachelor’s Degree and 6+ years experience in integrated planning, SIOP/IBP, or operations roles with global scope.
• Proven success in leading business process transformation and implementing step-change planning capabilities across organizations.
• Advanced fluency in planning platforms and scenario modeling techniques.
• Strong business acumen and stakeholder influence — able to operate effectively from boardroom to build floor.
• Proven experience designing and executing SIOP transformations that resulted in measurable improvements in forecast accuracy, service levels, and delivery velocity.
• Background in demand planning, capacity planning, material planning, production planning etc. across multiple industries.
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Nice To Haves

• Experience in cloud, hyperscale technology, or complex infrastructure supply chains.
• MBA, or advanced degree in Supply Chain, Operations, or related fields.

Responsibilities

• Strategic Level: You will define and evolve multi-year cloud infrastructure strategies aligned with business growth, sustainability, and global risk trends. Leading cross-functional strategic capacity modeling to support emerging workloads (such as AI/ML and HPC) and future region expansions will be a crucial part of your role. Additionally, you'll drive long-term innovation in planning frameworks and digital planning tools to support dynamic business shifts.
• Enterprise Level: Your responsibilities include delivering enterprise-wide SIOP transformations that break down silos between engineering, supply chain, finance, manufacturing, and infrastructure delivery. You'll design and implement scenario-based capacity planning, integrating hardware, power, land, and construction considerations. Establishing a resilient planning governance model with visibility from executive reviews to regional deployment readiness will also fall under your purview.
• Operational Level: You'll be tasked with translating strategic demand into executable regional build and fulfillment plans, managing infrastructure readiness across supply constraints. Leading cross-regional planning standardization and continuous improvement efforts to reduce cycle time and increase delivery velocity will be essential. You'll also drive alignment between planning, sourcing, and manufacturing teams to ensure predictable outcomes.
• Tactical Level: Your day-to-day responsibilities will include orchestrating the execution of plans and handling exceptions across global regions. You'll monitor fulfillment signals, adjust plans in real-time, and escalate barriers to delivery to ensure near-zero disruption. Deploying automation and advanced analytics to proactively identify and solve risks and bottlenecks will be a key aspect of your tactical duties.

Benefits

• Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits .

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees