Senior Business Systems Analyst

Empower • Hartford, CT

1d • Hybrid

About The Position

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. The Senior Business Systems Analyst will lead business analysis efforts for software development projects by partnering with cross-functional stakeholders, translating complex business needs into clear requirements, and helping ensure technology solutions align with organizational goals. This role will evaluate systems and processes, support implementation and troubleshooting activities, and create documentation that improves clarity, efficiency, and delivery in an Agile environment.

Requirements

• 5+ years of experience as a Business Systems Analyst or equivalent technology industry background
• Proficiency in identifying and solving business problems through innovative and practical solutions
• Effective communication skills to convey technical information clearly to all levels
• Experience collecting, documenting, and managing system requirements from stakeholders
• Deep understanding of highly complex multi-platform applications and systems
• Strong communication and documentation skills to create comprehensive reports, manuals, workflows, and specifications
• Proficiency in managing tasks, timelines, and resources to support successful project delivery
• Flexibility and adaptability to changes in project scope, requirements, or technological advancements

Nice To Haves

• Bachelor’s degree in a related field
• Retirement Services Financial industry experience
• BizNuvo or Alteryx helpful
• Very helpful to have Jira experience
• Prior production support and troubleshooting experience
• Experience as a QA or Developer
• Expertise in other roles on an Agile Development Team, such as Quality Engineer, Software Engineer, Product Owner, or Scrum Master

Responsibilities

• Lead collaboration with cross-functional teams in an Agile environment to gather and document business requirements for software development projects
• Mentor junior and mid-level analysts and provide technical guidance
• Analyze and translate business needs into clear and concise user stories aligned with project goals
• Facilitate communication between business stakeholders and development teams to ensure shared understanding of project requirements
• Analyze existing systems and processes to identify opportunities for improvement and efficiency gains
• Review story requirements and validate system functionality with cross-functional teams
• Contribute to implementations, troubleshoot issues, conduct impact analysis, and recommend solutions
• Review system enhancements with project stakeholders
• Create flow diagrams and document technical solutions
• Continuously learn and adapt to modern technologies, industry best practices, and emerging trends in business analysis and Agile methodologies

Benefits

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed