Senior Business Systems Analyst
About The Position
As our Sr. Business Systems Analyst, you’ll be the glue that connects business needs with system performance and capabilities. You’ll speak both the technical language needed to gather requirements and be the one who takes the first pass through a new solution to ensure business needs were met. You’ll be a NetSuite expert, with good business acumen, and will make an immediate impact on our internal systems and processes by: Business Analysis & Process Improvement Partnering with cross-functional teams (Finance, Operations, Sales, HR) to gather requirements, analyze business processes, and identify opportunities for automation and efficiency Translating business needs into functional specifications and technical requirements Driving continuous improvement initiatives by leveraging NetSuite capabilities and best practices or identifying better solutions and systems to optimize efficiency, data accuracy and the overall customer experience Monitoring system performance and proactively recommend improvements NetSuite Ownership & Optimization Serving as the subject matter expert (SME) for NetSuite ERP across all modules (Finance, Order-to-Cash, Procure-to-Pay, Inventory & WMS, Claims & Warranty, Payroll & HRIS, SuiteCommerce Advanced (SCA), etc.) Leading NetSuite system enhancements, customizations, and integrations in collaboration with internal teams and external partners Managing NetSuite configurations ensuring solutions will support business needs and are scalable and compliant Coordinating UAT (User Acceptance Testing), training, and knowledge-sharing to business users to maximize system adoption and effectiveness Support & Training Providing Tier 2/3 support for NetSuite users and troubleshoot complex issues Developing training materials and conducting user training sessions to promote system adoption and self-sufficiency WHAT YOU NEED TO SUCCEED Do you have a positive attitude, an eagerness to learn, and the ability to hustle in a fast-paced environment? Then Seakeeper is the place for you!
Requirements
- Bachelor’s degree in business, Information Systems, Accounting, or related field
- 5+ years of business analyst experience, with 3+ years focused on NetSuite ERP
- Demonstrated experience working across multiple business domains (finance, operations, HR, supply chain, and eCommerce)
- Strong knowledge of NetSuite modules, including Inventory, Advanced Manufacturing, SuiteCommerce Advanced, WMS, HRIS, and Payroll
- Proven ability to optimize P2P, O2C, and claims/warranty workflows
- Experience documenting business processes, functional requirements, and technical specifications
- Strong problem-solving, analytical, and communication skills
- Ability to manage multiple projects and priorities in a fast-paced environment
- Experience with integrations between NetSuite and third-party applications preferred
- Ferocious attention to detail and exceptionally organized with minimal errors
Nice To Haves
- MBA
- NetSuite certifications (SuiteFoundation, ERP Consultant, Administrator, etc.)
- Proven experience with system integrations, including hands-on involvement in projects connecting third-party applications or platforms to NetSuite
Responsibilities
- Partnering with cross-functional teams (Finance, Operations, Sales, HR) to gather requirements, analyze business processes, and identify opportunities for automation and efficiency
- Translating business needs into functional specifications and technical requirements
- Driving continuous improvement initiatives by leveraging NetSuite capabilities and best practices or identifying better solutions and systems to optimize efficiency, data accuracy and the overall customer experience
- Monitoring system performance and proactively recommend improvements
- Serving as the subject matter expert (SME) for NetSuite ERP across all modules (Finance, Order-to-Cash, Procure-to-Pay, Inventory & WMS, Claims & Warranty, Payroll & HRIS, SuiteCommerce Advanced (SCA), etc.)
- Leading NetSuite system enhancements, customizations, and integrations in collaboration with internal teams and external partners
- Managing NetSuite configurations ensuring solutions will support business needs and are scalable and compliant
- Coordinating UAT (User Acceptance Testing), training, and knowledge-sharing to business users to maximize system adoption and effectiveness
- Providing Tier 2/3 support for NetSuite users and troubleshoot complex issues
- Developing training materials and conducting user training sessions to promote system adoption and self-sufficiency
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
51-100 employees
