Senior Business Systems Analyst

Princeton University•Princeton, NJ

1d•Hybrid

About The Position

Princeton University is undertaking a multi-year, campus-wide implementation of a modern cloud ERP system, beginning with Human Capital Management (HCM) processes. The Senior Business Systems Analyst will serve as a functional and technical liaison within the Office of the Dean of the Faculty (ODoF), driving process optimization, systems integration, and operational readiness for the future ERP environment. Reporting to the Director of Data Management and Operations, the Senior Business Systems Analyst will lead the mapping, documentation, and continuous improvement of end-to-end business processes, ensuring accuracy, consistency, and alignment with evolving needs. This includes developing a comprehensive understanding of all system flows, integrations, and process maps across ODoF, and maintaining a view of how data and transactions move between Interfolio, PeopleSoft, Labor Accounting, Payroll, and future ERP platforms. This role will provide high-level oversight of faculty compensation processes, with primary ownership of Contract Pay and related HCM functionality in PeopleSoft. The incumbent will guide complex integrations between Interfolio, PeopleSoft, Labor Accounting, and other enterprise systems—acting as a subject matter expert who partners closely with Payroll, OIT, and campus stakeholders to ensure data integrity, reconciliation accuracy, and compliance with university and regulatory requirements. The Senior Business Systems Analyst will manage the full lifecycle of the Faculty Information System (Interfolio), including governance of workflow design, system configuration, role-based access, data quality, and integration points. They will provide strategic oversight of appointment, reappointment, promotion, and tenure processes, ensuring timely, accurate, and compliant routing of reviews across academic departments. In addition, the incumbent will design and maintain dashboards and reports in IBM Cognos and Tableau; define data standards; ensure consistent, operational and analytical reporting; and inform leadership decision-making through advanced analysis and scenario modeling. This position requires deep technical and functional expertise, exceptional analytical and process-mapping skills, and the ability to translate operational requirements into scalable system solutions. The Senior Business Systems Analyst will play an important role in stabilizing and enhancing current platforms while preparing ODoF for a successful transition to a cloud-based ERP—supporting high-impact academic operations and strengthening organizational effectiveness across the University. The successful candidate will bring demonstrated leadership in HCM business processes, with expertise in Contract Pay, PeopleSoft HCM, Interfolio, OnBase, workflow design, data integration, and enterprise reporting tools such as IBM Cognos and Tableau. Experience leading process redesign projects or system implementations in a complex, highly regulated environment is strongly preferred. This is a 2 year, benefits-eligible term appointment with a possibility of transitioning to an ongoing position after funding approval. This is a hybrid role.

Requirements

10+ years of experience supporting ERP systems, HR operations, or business systems in higher education or complex organizational environments.
Hands-on experience with PeopleSoft HCM (version 9.2) (Contract Pay focus), Interfolio, OnBase, Labor Accounting, Cognos, and Tableau.
Strong experience with data entry, reconciliation, auditing, and reporting.
Demonstrated ability to support system integrations and data flows across multiple platforms.
Exceptional attention to detail, analytical ability, and problem-solving skills.
Excellent communication, collaboration, and organizational skills, with the ability to work across offices and functional teams.
Bachelor’s degree or equivalent work experience in HR, Information Systems, Business Operations, or related field.

Nice To Haves

Experience in academic administration or faculty affairs operations.
Prior exposure to ERP implementation projects or system readiness activities.
Experience with system testing, documentation, and user training.
Knowledge of higher education appointment processes, promotion, and tenure workflows.
Advanced degree or specialized certifications in ERP systems, HR systems, or analytics.

Responsibilities

Lead end-to-end support for faculty compensation processes, with primary responsibility for Contract Pay and related PeopleSoft HCM functionality.
Map, analyze, and optimize faculty compensation workflows to document data flows, identify inefficiencies, and strengthen accuracy, compliance, and operational efficiency.
Maintain a comprehensive understanding of how faculty pay data moves across systems—including Interfolio, PeopleSoft, Labor Accounting, Payroll, and future ERP platforms.
Conduct detailed reconciliations and audits in partnership with Payroll to ensure pay transactions are complete, accurate, and compliant with university and regulatory requirements.
Troubleshoot and monitor integrations between PeopleSoft HCM, Labor Accounting, and other enterprise systems, ensuring smooth, accurate data transfer and resolving discrepancies.
Support system updates, enhancements, and new functionality by performing regression testing, UAT, and data validation to ensure reliability and continuity of faculty pay operations.
Contribute to cloud ERP readiness efforts by validating data, mapping processes to future-state workflows, supporting integration testing, and helping define requirements for ODoF’s transition to the new platform.
Collaborate with HR, Payroll, OIT, and campus stakeholders to improve compensation processes, streamline system usage, and ensure alignment with broader ERP strategy.
Document standard operating procedures, process maps, reconciliation steps, and testing protocols to support knowledge transfer, operational consistency, and long-term sustainability.
Serve as a trusted technical resource and subject matter expert on faculty compensation systems, offering guidance on capabilities, limitations, and best practices.
Provide functional and technical support for ODoF’s Faculty Information System (Interfolio) across all modules, ensuring reliable and efficient day-to-day operations.
Manage review workflows, system permissions, user roles, and configuration settings to support accurate and compliant processing of faculty appointments, reappointments, promotions, tenure reviews, and other academic actions.
Contribute to the full Interfolio implementation effort, assisting with module configuration, business requirement translation, testing, validation, data migration, and rollout activities.
Conduct routine audits and quality assurance checks to maintain data accuracy, completeness, and alignment with university policies, business rules, and reporting requirements.
Troubleshoot workflow, configuration, access, and integration issues; partner with academic departments, ODoF colleagues, and IT teams to resolve problems and deploy sustainable solutions.
Support integrations between Interfolio and PeopleSoft by validating data exchanges, reconciling discrepancies, and ensuring accurate transfer of appointment, compensation, and faculty profile information.
Develop and maintain documentation—including workflow diagrams, SOPs, and user guides—to promote consistent use of Interfolio and support institutional knowledge sharing.
Develop, maintain, and deliver operational, analytical, and compliance reports and dashboards using BI tools such as Cognos and Tableau.
Analyze faculty, payroll, and appointment data to provide actionable insights for leadership, operational planning, and strategic decision-making.
Perform reconciliations, audits, and validation checks to ensure the accuracy, consistency, and integrity of reporting data.
Respond to ad hoc reporting and analytical requests from leadership and administrative teams in a timely and accurate manner.
Maintain documentation of reporting processes, dashboard configurations, and analytical methodologies to ensure standardization, reproducibility, and knowledge sharing across the organization.
Provide strategic oversight and functional support for ODoF enterprise applications and tools, including SharePoint, OnBase, Access databases, Microsoft PowerApps, listservs, websites, and other custom applications.
Troubleshoot and resolve complex data, access, or functionality issues to ensure reliable and efficient operation of all platforms.
Serve as a liaison between end users and IT/system owners, managing permissions, access requests, and inquiries while escalating technical issues as needed.
Maintain and enhance documentation, guidance materials, and system procedures to promote standardized, effective, and sustainable use of ODoF applications.