Senior Analyst Business Systems

Abbott • Maple Grove, MN

1d • $78,000 - $156,000

About The Position

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of . Free medical coverage for employees via the Health Investment Plan (HIP) PPO An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

This role is based in Maple Grove, MN or St. Paul, MN within the Medical Devices R&D Solutions team. As a Senior Analyst, Business Systems, you will support and enhance critical IT systems while leading technical projects that enable compliant, high‑quality R&D operations. You’ll partner closely with business and IT stakeholders to deliver system improvements in a regulated, fast‑paced environment.

Requirements

• Bachelor’s degree or equivalent experience
• 3–5+ years of experience leading IT projects or programs from initiation through closure
• Demonstrated ownership of project planning, requirements gathering, risk management, change control, and status reporting
• Experience influencing cross‑functional teams in a matrixed environment without direct authority
• Proven ability to present project status, risks, and recommendations to business and IT leadership
• Experience managing multiple initiatives in a geographically distributed organization
• Proficiency with Microsoft Excel, PowerPoint, SharePoint, OneDrive, and Teams
• Hands‑on experience with ServiceNow (incidents, requests, changes)
• Knowledge of Windows hardware, operating systems, and associated infrastructure
• Ability to meet on‑site attendance expectations per current policy

Nice To Haves

• 2–4+ years of business process analysis experience defining system configuration requirements
• Experience conducting feasibility studies and cost/benefit analyses to inform project decisions
• Experience mapping current‑state and future‑state processes and identifying system or process gaps
• Hands‑on experience configuring, maintaining, or integrating COTS applications
• Experience with quality or validated IT systems, Abbott BTS SLC, ProcessX, or Windchill
• Familiarity with facility, security, or building management systems (e.g., Niagara, WebCtrl, UHL, Genetec, Envoy, PassagePoint)
• 1–3+ years supporting IT projects tied to facilities, infrastructure, lab/plant systems, or OT platforms
• Experience supporting Microsoft Evergreen initiatives in a large enterprise environment

Responsibilities

• Lead planning, coordination, and execution of IT projects including deployments, upgrades, remediation, and Microsoft Evergreen initiatives
• Manage project roadmaps, timelines, risks, budgets, and status reporting
• Provide technical project management across application and infrastructure environments
• Support application administration, configuration, access management, and ServiceNow incident/request/change management
• Gather, document, and manage business and technical requirements
• Analyze, configure, test, and implement system enhancements following change‑control processes
• Support system validation activities and ensure compliance with quality, corporate, and regulatory standards
• Maintain application documentation and licensing frameworks (e.g., FLEXlm)
• Deliver technical expertise for application implementations and cross‑functional initiatives
• Communicate effectively with business partners and IT teams to drive alignment and timely decision‑making
• Influence cross‑functional teams and contribute to continuous improvement efforts

Benefits

• Career development with an international company where you can grow the career you dream of
• Free medical coverage for employees via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level