Senior Business System Consultant, ITS - Hybrid

TruStage•Madison, WI

21h•Hybrid

About The Position

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: This position provides expert-level professional and technical support in the development, installation and maintenance of business systems solutions. Assist management in solution development and system activities. Act as leader on multiple concurrent initiatives of any size, including mentoring staff as needed. Provide a breadth of technical and business expertise, plus specialized skills in one or more business systems area. Provide architecture design and leadership.

Requirements

BS in MIS or CS or equivalent trade-off in related education and related professional work experience.
6 1/2 years work experience in IT with the most recent 36 months work experience as a Business System Consultant or equivalent trade-off in related professional work experience within the last 3 years with demonstrated achievement and progressive responsibilities.
High level of proficiency demonstrated in a business environment with the last 3 years in at least 4 of the following:
Application development life cycle.
Modern business solution design and development practices.
Current Microsoft development environment.
Web Application Development and Cloud Technologies.
Business application support of internally developed and vended solutions within the CMFG architecture.
Service and API development, SOA.
Demonstrated expert knowledge of application development concepts in a multi-platform computing environment, including application development life cycle, n-tier development, object oriented design, etc
Demonstrated breadth of knowledge of information technology concepts and deep expertise in application development in more than one business system area.
Demonstrated expertise in business application, information and/or technical architecture design.
Demonstrated good judgment and reliability
Demonstrated expertise in architecture design with the ability to teach others.
Drives and/or influences departmental or overall technology practices.
Proven ability to clearly and effectively communicate business and technical information, both verbally and in writing.
Proven ability to provide a high level of customer service.
At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc
A resume is required to apply.

Responsibilities

Independently perform expert-level analysis and design in translating business requirements into technical specifications, present options, evaluate and recommend solutions. Drive out unperceived business needs, leverage existing solutions (across TruStage, publicly available, vendor packages, etc.) where appropriate. Identify and communicate the global impact of interrelated activities. Develop application code according to the acceptance criteria. Proactively strive for continuous improvement and continuous integration and delivery with IT and business.
Guide the development of multiple concurrent business systems solutions from conceptualization through stabilization using various computer platforms. Provide leadership, architectural guidance and training/mentoring to professional staff in planning/roadmapping, estimating, and quality assurance on initiatives of any size. Provide constructive feedback to individual team members and their respective manager regarding performance on work and support work.
Develop, test, implement, document and maintain high quality business systems solutions on various computer platforms, adhering to established methodology and practices, and in accordance with acceptance criteria.
Develop and maintain a high degree of client-specific knowledge and associated business systems knowledge commensurate with work experience. Educate others, collaborate and effectively communicate verbally and in writing with management, development team members, IT Infrastructure and clients to influence solution delivery, applications architecture and business direction.
Continually enhance and share knowledge in application development best practices, technologies, methodologies, and standards. Acquire, effectively apply and train others in new technical skills as driven by business need and/or technology advancements. Develop and maintain an expert-level understanding of industry trends and proactively work as appropriate with decision-makers to drive change within and across IT organizational units.
Promptly and professionally assume ownership and respond to customer requests. Perform and guide others in root cause analysis, impact analysis, problem determination and problem resolution support. Collaborate with appropriate business and IT staff throughout the problem resolution process.