Senior Business Program Manager

Microsoft • Redmond, WA

1d

About The Position

Our team is responsible for delivering datacenter capacity for Microsoft’s cloud business within Cloud, Operations, and Innovation (CO+I). We have a portfolio of complex, multi-disciplinary, multi-million, multi-year datacenter construction and lease projects specific to safety, quality, schedule, and cost goals. Be a part of a team that values collaboration and the idea of working better together. To help us accelerate our objectives, growth, and transformation, we are looking for a Senior Business Program Manager to support business operations program management. Being part of this team would give you an opportunity to be part of a rapidly growing business and enable global impact. The role will be responsible for working with internal and external stakeholders in driving datacenter incentives functions including execution of applications, monitoring performance against statutory or contractual requirements, training, adherence to SLA’s, creating and managing Rhythm of the Business, and leading process improvement within CO+I. A successful candidate will have cross group organizational skills, demonstrate empathy, analytical and problem-solving capabilities, experience enabling action from data and a passion to automate processes. Be resilient and constructive when faced with changes and can quickly adapt. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Requirements

• Bachelor's Degree in Business, Operations, Finance or related field AND 6+ years work experience in program management, process management, process improvement
• OR equivalent experience.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

Nice To Haves

• Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
• OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement
• OR equivalent experience.

Responsibilities

• Business Program Planning
• Leads others who work with cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design highly complex programs from initiation to delivery, independently. Provides expertise to produce collateral (e.g., proposals, strategy walking deck, internal and external pitch content) to incorporate stakeholder needs and ensure the business objectives are met.
• Business Program Excellence and Execution
• Shares expertise to evangelize highly complex programs to stakeholders, partners, and customers to gain buy in. Leverages data and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]) to demonstrate the value of the program and show business impact. Leads others to adapt communication style and storytelling strategy according to audience and business needs.
• Business Program Management
• Leads a portfolio of projects including the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for highly complex programs. Communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes. Establish objectives and success criteria for the project in an inclusive, collaborative manner with all stakeholders.
• Utilizes direction and strategy from leadership to advocate and influence sponsorship regarding business area of expertise to create and execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly. Leads the definition of the vision and strategy for change, broad and specific impact, and the flow of communication to the organization. Ensures buy in and adoption of the new program or change by others in the organization. Leads others to develop the collateral required to enable key stakeholders and others to be on board.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees