Senior Business Operations Specialist

Risk Strategies•New York, NY

6d•$25 - $38

About The Position

The Northeast Regional Support Services Assistant & Event Coordinator provides essential support to ensure the efficient operation of the office. This role involves performing a variety of administrative tasks, including managing schedules, handling correspondence, and assisting with project coordination and regional event planning. Your Impact Manage New York City office facilities to maintain cleanliness and appearance and ensure a pleasant and functioning work environment. Manage all contracted office facilities vendors. Assist in NYC Office Reception duties including greeting and announcing visitors, offering hospitality, and directing them to a reserved resource, as needed. Answer and direct incoming phone calls and emails to the correct resource. Provide phone coverage for Northeast Region during personnel lunches, breaks, and personal time off. Assist with processing vendor invoices as it relates to the NYC office. Administer and maintain office desk reservation system, issue guest passes, reserve conference rooms, meeting spaces. Perform as back-up to other Regional Front Desk teammates during time out of the office, which may include Reception Duties and Daily mail Processing. Key point person for office and building Fire & Evacuation plans; Liaise with building management, security and engineering personnel to resolve any building-related issues; Receive, investigate, and respond to all office-related complaints Assist with planning, organizing and executing sponsored regional events. Assist Regional Leaders in scheduling calendar meetings and monitoring responses, as well as assist in processing expense reimbursement in Concur. Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions.

Requirements

High school diploma or equivalent (Associate's or Bachelor's degree preferred)
1-3 years of experience in an administrative role
Strong organizational and time management skills
Excellent written and verbal communication abilities
Proficiency in Microsoft Office Suite and other office software

Responsibilities

Manage New York City office facilities to maintain cleanliness and appearance and ensure a pleasant and functioning work environment.
Manage all contracted office facilities vendors.
Assist in NYC Office Reception duties including greeting and announcing visitors, offering hospitality, and directing them to a reserved resource, as needed.
Answer and direct incoming phone calls and emails to the correct resource.
Provide phone coverage for Northeast Region during personnel lunches, breaks, and personal time off.
Assist with processing vendor invoices as it relates to the NYC office.
Administer and maintain office desk reservation system, issue guest passes, reserve conference rooms, meeting spaces.
Perform as back-up to other Regional Front Desk teammates during time out of the office, which may include Reception Duties and Daily mail Processing.
Key point person for office and building Fire & Evacuation plans
Liaise with building management, security and engineering personnel to resolve any building-related issues
Receive, investigate, and respond to all office-related complaints Assist with planning, organizing and executing sponsored regional events.
Assist Regional Leaders in scheduling calendar meetings and monitoring responses, as well as assist in processing expense reimbursement in Concur.