Senior Business Operations Manager

Rev•Austin, TX

2d•Hybrid

About The Position

There’s never been a more exciting time to be part of Rev. Every role here plays a critical part in shaping the future of speech technology and empowering our customers to do more, faster. We didn’t disrupt the industry by playing it safe. We did it by embracing bold thinking, welcoming diverse perspectives, and giving our team the freedom and responsibility to innovate. At Rev, you won’t just have a seat at the table — you’ll help redesign it. Come build what’s next with us 🚀 Senior Business Operations Manager How this role will Serve, Own and Grow at Rev: We’re looking for a highly analytical and execution-oriented Senior Business Operations Manager to partner closely with our COO and leadership team. This is an individual contributor role with high visibility and impact. You will be responsible for driving our core business operating rhythms — including WBRs and MBRs — and ensuring we are running the company with clarity, focus, and accountability. You’ll sit at the center of the business, connecting data, teams, and priorities to help leadership make better, faster decisions.

Requirements

5–8+ years of experience in Business Operations, Strategy, Consulting, Finance, or similar
Strong analytical skills with the ability to turn data into insights and action
Experience supporting executive-level stakeholders (COO, CEO, or equivalent)
Proven ability to run operating cadences (WBRs, MBRs, QBRs, etc.)
Exceptional organization and project management skills
Strong communication skills — able to synthesize complex topics clearly and concisely
High ownership mindset with a bias for action
Comfortable operating in ambiguity and a fast-paced environment

Nice To Haves

Experience in a high-growth SaaS or tech environment
Familiarity with GTM metrics (pipeline, conversion, retention) and product metrics
Experience with tools like Looker, Tableau, SQL, or similar analytics platforms
Background in consulting, investment banking, or strategic finance

Responsibilities

Run the Operating Cadence (WBRs / MBRs)
Own end-to-end execution of Weekly and Monthly Business Reviews
Define and continuously improve the structure, content, and flow of WBRs/MBRs
Partner with leaders to ensure metrics are accurate, insights are clear, and narratives are sharp
Drive pre-read creation, meeting facilitation support, and post-meeting follow-ups
Drive Metrics & Business Visibility
Define and maintain core business KPIs across Product, GTM, and Operations
Build and manage dashboards and reporting that enable real-time visibility into performance
Identify trends, risks, and opportunities — and surface them proactively
Enable Better Decision-Making
Translate data into clear insights and actionable recommendations
Support executive decision-making through analysis, modeling, and structured thinking
Ensure key decisions and action items are tracked and executed
Cross-Functional Execution & Accountability
Partner with leaders across Engineering, Product, Sales, Marketing, and Operations
Drive alignment on priorities and ensure follow-through on key initiatives
Act as a connective tissue across teams to reduce friction and increase velocity
Improve How We Operate
Identify gaps in processes, reporting, and communication
Implement scalable systems and workflows to improve efficiency and clarity
Continuously raise the bar on operational excellence