Senior Business Operations Associate

Home Solutions • Charlotte, NC

43d

About The Position

Home Solutions is seeking a Senior Business Operations Associate to help identify, evaluate, and scale new growth opportunities. This role is ideal for someone with experience in consulting, investment banking, or a similar environment—where structured problem-solving, analytical rigor, and intellectual curiosity are essential. You’ll work directly with Senior Leadership to conduct research, optimize funnels, and translate insights into actionable strategies that drive measurable business impact - that you have the opportunity to own. Rather than requiring deep digital experience on day one, we’re looking for someone who can apply problem-solving fundamentals, learn fast, and develop expertise in digital growth levers over time.

Requirements

• Bachelor’s degree with a strong track record of academic and professional achievement.
• 2–4 years of experience in strategy, consulting, PE, business operations, or growth-focused roles.
• Exceptional problem-solving and analytical skills with the ability to leverage data to drive decisions.
• Deep intellectual curiosity and the drive to learn new concepts quickly—especially in digital marketing and growth.
• AI super-user and comfortable testing new LLMs and AI tools to create efficiencies and unlock opportunity.
• Excellent written and verbal communication skills; able to influence senior executives through clear, compelling insights.
• Ability to distill complex problems into actionable insights and decisive solutions.
• Comfortable prioritizing effectively in a fast-paced, evolving environment.
• Self-starter with intellectual curiosity and a competitive drive to seek out growth opportunities. You set a high bar for yourself and your team and are constantly pushing that bar higher in the pursuit of success.
• Alignment with our core values: Grow Without Limits, Get After It, Act With Focus, and Build the Team.

Nice To Haves

• Experience with digital marketing is a plus, but not required.

Responsibilities

• Evaluate, test, and launch new channels to drive audience growth and incremental revenue.
• Maintain a sharp focus on P&L impact to ensure profitable expansion of initiatives in a non-budget-constrained environment.
• Work directly with senior leaders to prioritize and execute new channel expansion opportunities.
• Support continuous optimization of conversion funnels, from acquisition through engagement and retention.
• Monitor performance and financial metrics, making proactive recommendations to improve profitability and growth.
• Conduct profitability analyses on opportunity segments (e.g., keywords, bidding strategies, device targeting, geo-targets) to unlock growth.
• Frame ambiguous problems into clear hypotheses, conduct funnel and profitability analyses, and recommend actionable solutions.
• Partner with the team to hypothesize, test, and launch UX improvements across multiple website properties.
• Distill complex findings into concise memos, presentations, and discussions that drive executive decision-making.
• Seek opportunities to apply AI tools and approaches to enhance efficiency, deepen insights, and accelerate testing and execution.
• Serve as a trusted business partner to senior leadership, clearly communicating financial metrics, risks, and opportunities.

Benefits

• As a full-time team member at Home Solutions, you'll also enjoy a comprehensive benefits package, including health, medical, and vision insurance, a 401(k) match, short-term disability coverage, and a cell phone reimbursement.
• Additionally, we support your well-being and growth with flexible time off, a bi-annual $500 Relax & Recharge bonus, a learning and development stipend, and a Charity Match program to give back to causes you care about.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level